Chris M

I spoke with Craig and he was super super helpful with recommending the right 3M tape suitable for my job. The service was exceptional.

I bought the Vitavia Ida 900. Everything arrived and I chose to put the greenhouse together myself. I consider myself reasonably adept at putting things together. However the instructions are the worst I have ever seen and the pictures in the instructions were quite frankly close to useless. Luckily I had taken a picture of the greenhouse at the shop where I bought it as without that I would have sent the whole package back. Once I had assembled it, then came fitting the glass. Took about an hour to figure out how the clips to hold in the glass worked. Again had to zoom in on the picture I had taken and only broke on piece of glass. If you are not handy, then either don’t bother buying it or pay the extra and have it installed.

Great service from Chiana, knew the product and processed our order getting the maximum discounts for us. Great job Chiana.

I used both Ziffit and MusicMagpie. Posted packages on the same day and via tracking could see both arrived on the same day. Got paid by MusicMagpie within 3 working days. Still waiting for Ziffit and it’s now 10 days later. Not happy.

I have used Trailfinders for several holidays historically. Now getting through to Trailfinders is just a nightmare. I have now called 3 times to book a holiday and waited over 40 minutes on each occasion and still not got through. Now going elsewhere....

I bought tickets to Cabaret and realised that I had omitted to include insurance in the event the show was cancelled. Given the price of the tickets and level of uncertainty at the moment, I felt uneasy not being insured. I contacted customer services and they sent an email confirming insurance had been added without a problem. Such a relief and appreciated the prompt response.

Excellent service, received flow tests promptly but sadly Government guidelines changed to PCR for travellers to the UK. Refund offered and processed quickly. Highly recommend…

Refund agreed by telephone on 17 March 2020, credit note finally issued on 19 May 2020, and still no cash on 12 June 2020. Now no responses to email. This trip was originally paid on 26 Feb 2019! Just appalled at the lack of service.

Businesses that find future success amid the chaos will only do so by servicing customers today!