Spirit Airlines: $99 per bag at the gate, double-charged WiFi, and zero consistency—never again.
We flew Spirit Airlines from STT with small carry-on bags that were allowed through without charge. When we connected through MCO—on an almost empty flight—the gate agent stopped us and refused to let us board until we paid $99 per bag for the exact same carry-ons we had just traveled with. No prior notice, no consistency, just an arbitrary, last-minute charge that felt like a cash grab.
To make matters worse, the in-flight WiFi was terrible. We purchased internet for 3 devices—one of which was double-charged for the streaming plan—and the connection kept lagging and dropping. It was not worth the price we paid.
Between the inconsistent baggage policy, the surprise charges, and the poor-quality paid services, this was a frustrating and disappointing experience from start to finish. I will be avoiding Spirit Airlines in the future.
