My experience to date
My experience to date - the Concierge team at Glasswater Locks is very helpful, professional and friendly. I have received great help and support from Saj and Nad, for which I am very grateful. Being abroad and with the address being new, I had significant challenges returning parcels to a tardy supplier and its delivery & collection partners. After 4 weeks of to and fro (calls, emails..) with no resolution, Nad very kindly helped me to arrange collection. This was all done smoothly - my reaction was “hallelujah”! Big thanks to Nad for his outstanding, proactive service and helpfulness for a smooth resolution! Glasswater Locks should feel proud of having him, Saj and the Concierge team at Ashted Wharf.
Reply from Encore Estate Management