CU

customer

United Kingdom

Reviews

Review of Jet2holidays


Rated 3 out of 5 stars

As usual the process of booking

As usual the process of booking, the fight and the staff with jet2 where all amazing but I would say greenwood suites resort is not all it’s cracked up to be . Wall paper in rooms patchy and about to fall off, food was the same every day, and pool was freezing.
Would not like to go back

April 17, 2025

Reply from Jet2holidays

Hi there,

Thanks for your review.

I'm sorry to read about your recent experience.

If you'd like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support

Review of Maison Threads


Rated 1 out of 5 stars

No contact what so ever.

No contact what so ever.
Tried to get in touch about returning sliders and received no contact.
Have now sent sliders back with note and still waiting for a refund.
Will never use this company again and will tell others not to bother

December 31, 2024

Review of Debenhams


Rated 1 out of 5 stars

Contact very difficult

trying to return a package is a nightmare, contact is minimal.

August 19, 2024
Unprompted review

Reply from Debenhams

Hello,

Thanks for reaching out, I am sorry to hear you're having issues with trying to create a return, I'll be more than happy to assist you if this has yet to be resolved.

So that I can, please can you get back to my request with your order number and contact email address.

Thanks
Samantha

Review of Coverwise

Review of BudgetAir.co.uk

Review of dwell UK