United States
Review of Scarletsands
I only get rewarded gold coins here. I spend real money here but only get gold coin rewards everyday, it's absurd. I do not recommend spending money on a site that does not know how to give back to their players
Review of Sixty6
Top notch customer service! Multiple daily bonuses and promos. Best games to choose from. Keeps you coming back everyday. I highly recommend
Review of Scarletsands
I really like this platform. I never win anything on the 3 daily bonuses but it's still fun
Reply from Scarletsands
Hi there,
Thank you for your feedback! We’re glad to hear you enjoy the platform and still have fun with the daily bonuses, even if Winnings vary. We hope you continue having a rewarding experience on ScarletSands!
The ScarletSands Team
Review of Gains.com
Passport shows up as an option when verifying identity. After you submit, they then tell you they wont accept passports. Then why is it an option? This place is shady. Do not trust it. Plus when I won enough to redeem, after my redemption was placed, they magically changed the playthrough requirement. They will cheat to prevent paying you out. It's pathetic. This place isn't gonna be around long and I'm glad
Review of Jackpotrabbit
They will steal your winnings if you hit during your house awarded free plays. I won $38 ) entries today and they only awarded me $2! TWO! 😆 I don't know why they feel the need to do that because you can only ever get awarded $25 at the most in free play on this site. So I hypothetically could have won $10,000 and still only be awarded $25 of it. This place is ridiculous. There are plenty of other better sites out there that won't screw you like this.
Reply from Jackpotrabbit
Hi there,
We want to explain what happened with your winnings. Under award rule 5.7, any prizes earned from free promotional entries are capped for redemption. This means that even if a free entry results in higher winnings, only a limited amount can be credited or redeemed, with the maximum being $25.
We understand how frustrating this can feel, and your feedback helps us see where we can improve in making these rules clearer upfront so expectations match the experience.
The JackpotRabbit Team
Review of Casino Click
Can't purchase here because they are asking for a document that doesn't exist. There is no Chime bank statement with BOTH routing and account numbers on it. Glad I didn't purchase before verifying
.
Reply from Casino Click
Unfortunately, we’re unable to assist through Trustpilot since we don’t have any information about your account here.
Please reach out to our customer support team directly at support@casino.click so we can review your case and provide a proper resolution.
Thank you for your patience, we’d like to get this sorted for you as quickly as possible.
Review of Stackr Social Casino
I'm loving my experience here! Seeing so many of the slots that I love to play. Outstanding 1st purchase packages to chose from
Review of Game Vault
Do not trust this place! $30 and not a single win?! These games are definitely rigged. They spun suspiciously. They would Spin for to long before landing. Also it would steal my spin amount saying error reload game and kick me out of the game. My playing experience was so miserable here I just wanted it to be over. And it was in a matter of 15 minutes. This place is gonna get shut down before you know it so save your time and money and steer clear of this platform
Review of Sixty6
Im having a game tech issue and live support will not respond!
Reply from Sixty6
Hi there,
We’re really sorry to hear about the technical issue you’re experiencing. Unfortunately, we cannot identify you based on the name provided on TrustPilot.
Please reach out to us directly via email at [support@sixty6.com] so we can immediately escalate your case to our tech team if needed and find the best solution for you.
Looking forward to helping you get this resolved as quickly as possible!
Warm regards,
Sixty6 Support Team
Review of Spinsamerica
They would not redeem. Very few redemption options that will screw you over. Stay away. UPDATE: To the spinsamerica reply I just received... I am verified but you will not accept my bank even though it is a real bank. You basically told me that if my bank isnt one on your list than I'm screwed. You have like 8 banks you accept, its absurd.
Reply from Spinsamerica
We’re sorry to hear about your difficulty with redeeming and would be happy to help you in this matter, redemptions are available for verified customers. Please contact our support team at support@spinsamerica.com
Review of Luckystake
Total garbage site! Steer clear. Started off good but went down hill quick. I absolutely do not reccomend
Reply from Luckystake
We’re sorry to hear you’ve had a disappointing experience. Our goal is to provide fair gameplay and reliable prize redemptions, and it’s clear we didn’t meet your expectations. If you’re open to it, please reach out to our support team at support@luckystake.com so we can better understand your concerns.
Review of Sixty6
Play here if you dont want to win! I just played 60 dollars worth and didn't get a single bonus or a mentionable win. I really hate this site
Reply from Sixty6
Hi,
We’re sorry to hear about your experience - we never want our players to feel disappointed. Please reach out to us directly [support@sixty6.com] so we can review your account and show you that we’re worth giving a chance.
Right now, we also have our “Bye Summer” bonus drops running, so you’ll definitely be able to find some juicy spins and rewards waiting for you. 🌟
We’d love the opportunity to turn this around for you!
Sixty6 Support Team
Review of Spinsamerica
Total scam site! Made several purchases and they are making it impossible for me to redeem. Im completely verified. They wont respond to my emails. Customer service is non-existent. Stay away they will find a way to screw you UPDATE: They finally responded and told me my bank isnt supported!🤣 They definitely want to make sure you can't redeem.
Reply from Spinsamerica
We’re sorry to hear about your difficulty with redeeming after completing verification. That’s not the experience we want for our players. Please contact our support team at support@spinsamerica.com
Review of Jackpotrabbit
Not a fan! I have spent hundreds here. Finally won over $200 to redeem on free play and they would only give me $25 lol. Complete garbage. There are better sites out there so don't waste your time here
Reply from Jackpotrabbit
Hi there,
Thank you for sharing your feedback. We understand how this can feel frustrating. As explained in our Award Rules (Rule 5.7), winnings earned from free Promotional Entries, such as freeplay offers or daily rewards, are subject to a maximum redemption limit of 25. This ensures fairness across the platform while still allowing players to enjoy free rewards and entertainment.
Winnings from purchased Tournament Coins and the Promotional Entries received with them are subject to higher redemption limits and can be redeemed according to our rules. If you would like us to review your specific account activity and provide more details, please contact our Support Team. We are happy to assist.
The JackpotRabbit Team
Review of Richsweeps
My new favorite sweeps casino! They have a massive selection of games and outstanding customer service
Review of SPORTZINO
Reply from SPORTZINO
Hello Soni,
Your enthusiasm for our games and platform is music to our ears! We are passionate about providing a top-notch gaming experience, from the variety of games to the overall functionality of our site.Thank you for recognizing our efforts!
Review of Hellomillions
This site has really gone down hill. Used to be one of my favorites, but now I would definitely not reccomend to my worst enemy. I've spent alot of time and money here and how do the show their appreciation? By taking away my sc daily bonus and replacing with gold coins. Gross. I dont play gold coins. So, Goodbye Hello Millions. Do better. UPDATE: MY REPLY TO HELLO MILLION'S RESPONSE: I already contacted you guys weeks ago when I saw my daily SC bonus was replaced with gold coins. The agent said they had no control over it. And that left me feeling even more disappointed
Reply from Hellomillions
Hello Soni's,
Thanks for sharing your honest feedback.
We’re really sorry you are feeling that way. That’s not how we want any of our players to feel. We’d appreciate the chance to look into what happened.
Please reach out to support with details so we can try to make things right.
The HelloMillions Team.
Review of Fortune Coins Casino
My favorite place to play! I won $500 SC on a raffle today so I'm absolutely thrilled. Thank you Fortune coins!
Reply from Fortune Coins Casino
Hello!
We appreciate your enthusiastic feedback! Our team works hard to create an enjoyable gaming experience for all our players.
Review of Richsweeps
Purchase links don't work! What's the point of this platform? They don't even let you make a purchase. Agents are non existent. Shut this site down immediately
Reply from Richsweeps
Hi there,
Sorry you had trouble with the purchase links — that’s definitely not what we want anyone to experience. If the links aren’t loading, it could be a browser or device compatibility issue, and our support team is available to help troubleshoot.
We’re here and responsive — just send us a message directly at support@richsweeps.com and we’ll make sure you get taken care of.
Kind regards,
Richsweeps Casino
Review of pulsz.com
Just when I thought I couldn't hate this site more! I absolutely hate this site even more. Thought I would give it one more try and yep same as always money gone in a matter of minutes. Garbage site don't waste your time or money like I did. Oh and I just got a response from pulse asking if I want to take a closer look at my sessions or accounts? Why? What difference would that make? Lol
Reply from pulsz.com
Hi Soni's,
We're sorry to hear about your experience. It’s definitely frustrating when things don’t go the way you hoped. If you’d like us to take a closer look at your account or review your recent sessions, please don’t hesitate to reach out to our support team at support@pulsz.com. We're here to help and would like the chance to improve your experience.
Regards,
Liam
