NE

Neil

United Kingdom

Reviews

Review of CoolBlades


Rated 3 out of 5 stars

The combs did not fit my unit despite…

The combs did not fit my unit despite looking like they would on the website. Not worth returning.
Still not found what I need.
Just measuring my experience not a reflection on the organisation.
Neil.

If you can get me the right combs I'll be pleased to reconsider my score.
My unit is a wahl pro lcd clipper.
Thanks
Neil

Thanks for contacting me and trying to find the combs I need. Much appreciated, but it seems Wahl nor anyone else has any.
Regards,
Neil

October 29, 2019
Unprompted review

Reply from CoolBlades

Hi Neil,
Thanks for your feedback and the caveat that your one star review does not apply to us, just to you being unable to find the attachment combs that you need for your clipper. We're always happy to talk to customers, so it's a shame you didn't call us before you bought as we could have advised you on which combs to choose.

We completely understand your frustration at not being able to find the combs you need, but your rating will impact our overall rating with TrustPilot, as that's what it's designed to measure. It would therefore be fantastic if you were able to amend your star rating to something that better reflected your experience with us as an organisation.

Best wishes
CB