The only reason I put one star rather…
The only reason I put one star rather than ideally, no stars is because I need to proceed with this review and I'm not given the option of no stars.
A change of return dates was requested by my daughters from the onset during the first call and they asked what would the difference in price be. They were quoted $54.50. They were sent an email requesting that they submit their change in return dates and the cost difference as previously stated. The email would not allow them to SUBMIT the quoted change. My daughters called Flighthub for clarification. The agent said 5 minutes after the attempted submit button failed that the fare now had gone up to more than $100. per ticket. The agent insisted nothing could be done and my daughters reluctantly agreed to the increased fare per ticket. They waited endlessly to receive a confirmation email and finally after a couple of days, said email was received. My daughter's credit card was charged $109.00 per ticket after 5 calls but no confirmation email with valid ticket change with the newly agreed upon dates. Four more calls later, on hold for hours, shifted from agent to agent the matter has not been clarified. Actually, I'm on hold for at least one hour later after speaking to the second transferred to agent. The call was initiated almost 3 hours ago. Is anyone interested in a class action lawsuit? Scammers like this shouldn't be in the business!!!! This site is completely unprofessional. They are unbelievable!!!!
September 1, 2020
Unprompted review