Lea Natale

United Kingdom

Reviews

Review of InPost UK


Rated 5 out of 5 stars

An easy reliable service

An easy reliable service

July 14, 2025

Reply from InPost UK

Lea, thank you for your positive feedback! We're delighted you find our service easy and reliable.

Review of Parcel2Go


Rated 1 out of 5 stars

Poor service

Poor service

October 29, 2024

Reply from Parcel2Go

Good Morning,

Thanks for your review; I'm so sorry to hear about the problems you've experienced, and I'd like to see what I can do to help.

I've contacted you via email to discuss this further; if you could respond at your earliest convenience that would be much appreciated.

Thanks,

Toni
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

And yet another parcel goes missing

And yet another parcel goes missing, never to be found. Pathetic!

March 27, 2024

Reply from Parcel2Go

Hi, I am very sorry for the issues you had with your shipment. We have passed on your feedback to the relevant department for review. Dave

Review of Parcel2Go


Rated 1 out of 5 stars

Rubbish service keep making parcels…

Rubbish service keep making parcels disappear without a trace!

March 3, 2024

Reply from Parcel2Go

Good morning Lea,

Thanks for your review; I'm so sorry to hear that you have had a negative experience when sending a parcel with us.

I've contacted you via email to discuss this further; if you could respond at your earliest convenience that would be much appreciated.

Thanks,

Han
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

0 communication 0 customer service keep…

0 communication 0 customer service keep loosing parcels, not fit for purpose. Use royal mail.

November 17, 2023

Reply from Parcel2Go

Good morning Lea,

Thank you for taking the time to leave your review. I’m sorry to hear about this situation.

I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.

https://www.parcel2go.com/help-centre/parcels/question/general/how-do-i-contact-parcel2go

Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.

Thanks,

Emily
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

They keep making parcels vanish into…

They keep making parcels vanish into thin air. A nasty disgusting company to deal with.

November 15, 2023
Unprompted review

Reply from Parcel2Go

Hello Lea

Thank you for your review. I am sorry to hear about the loss of your parcel. Sadly, the reference provided is not a valid P2G order. I have contacted you now, to obtain the correct reference and we can discuss this further.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

They will make your parcels vanish into…

They will make your parcels vanish into thin air, without a trace. Please use Royal mail instead.

November 9, 2023

Reply from Parcel2Go

Hello Lea

Thank you for your review. I am sorry to hear about the loss of your parcels. I have forwarded this over to our VIP team and they contact you to discuss this shortly.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

And yet another parcel vanishes into…

And yet another parcel vanishes into thin, what a disgusting filthy company this is.

October 31, 2023
Unprompted review

Reply from Parcel2Go

Good Morning Lea

Thank you for your review. I am sorry to hear about the loss of your parcel. I can see that the delivery attempts failed, due to an access issue at the recipients address. The parcel has been at the depot since then.

I have now fed your review, back to our VIP team and they contact you shortly to discuss this.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

Lack of communication

Lack of communication. Rubbish company

October 25, 2023

Reply from Parcel2Go

Hello Lea

Thank you for taking the time to leave your review. I am sorry to hear your experience with us has not been more positive. I have now forwarded your review to our VIP team and they will contact you shortly to discuss this.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

And yet another parcel goes missing

And yet another parcel goes missing, a truly disgusting filthy company.

October 18, 2023

Reply from Parcel2Go

Good afternoon Lea,

Thank you for taking the time to leave a review. I am very sorry to hear about this situation and apologise for any inconvenience caused surrounding your order.

I've arranged for a callback from your account manager to address the issues you've experienced.

Kind regards,
Naseem
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

Reply from Parcel2Go

Good evening Lea,
Thank you for taking the time to leave your review. I’m sorry to hear about this situation.

I have arranged a callback from your account manager; please continue to make contact with them, and they’ll do all they can to resolve this matter.

Thanks,
Emily.
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

Another parcel vanishes into thin air

Another parcel vanishes into thin air. What a filthy disgusting company this is!

October 2, 2023

Reply from Parcel2Go

Good morning Lea,
Thank you for leaving a review. I’m sorry to hear about the loss of your parcel.

I have arranged a callback with your account manager now via; please continue to make contact with them, and they’ll do all they can to resolve this matter.

Thanks,
Emily.
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

Reply from Parcel2Go

Hello Lea

Thank you for your review. I am sorry to hear about the loss of your parcel. I have raised this with your account manager now and they will contact you shortly.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

P2g have managed to make 2 inside a…

P2g have managed to make 2 inside a week disappear. How do they do it????

September 16, 2023

Reply from Parcel2Go

Good afternoon Lea,
Thank you for your review. I’m sorry to hear about the loss of your parcels.

I have arranged a callback for you with your account manager; please continue to make contact with them, and they’ll do all they can to resolve this matter.

Thanks,
Emily.
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

P2g making parcels vanish into thin…

P2g making parcels vanish into thin air. Totally pathetic service!

September 1, 2023
Unprompted review

Reply from Parcel2Go

Good morning Lea,
Thank you for taking the time to leave your review. I’m sorry to hear about this situation.

I have arranged a callback from your account manager now; please allow a little time for them to make contact, and they’ll do all they can to resolve this matter.

Thanks,
Emily.
Parcel2Go Customer Services

Review of Parcel2Go

Review of Parcel2Go


Rated 1 out of 5 stars

Reply from Parcel2Go

Hello Lea

Thank you for your review. I am sorry to hear about the undelivered parcel. I have reported this back to your account manager and requested they contact you directly. Please be advised they will be in touch soon.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

P2g have a strange talent for making…

P2g have a strange talent for making parcels disappear, also destroying well packed items.

March 25, 2023

Reply from Parcel2Go

Good morning Lea,

Thank you for your review. I’m extremely sorry to hear about the problems you've experienced, and I understand how disappointed you must be.

I've arranged a callback from your account manager, which will be made within the next working day. They will be in touch to discuss this further, and see what can be done to resolve the problems you've experienced.

Thanks,

Steph
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

A parcel containing a ceramic plate…

A parcel containing a ceramic plate bubble wrapped and double boxed with thick cardboard, still managed to break it, would of taken serious abuse. They have a serious habit of making things disappear or breaking things. Do not trust this company.

March 20, 2023

Reply from Parcel2Go

Good Morning Lea,

Thank you for your review, and I'm very sorry to hear your parcel arrived damaged. I assure you such does not reflect our usual high standard of delivery.

I've arranged for a callback from your account manager to address the issues you've experienced.

Kind regards,
Naseem
Parcel2Go Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

25/02/23 yet another parcel has vanished…

And yet another parcel has vanished into thin air, a truly dispicable outfit!

March 3, 2023

Reply from Parcel2Go

Good morning Lea,

Thank you for leaving a review. I am very sorry to hear that your parcel has gone missing.

We have passed this matter over to your account manager and they will be in touch asap.

Apologies again for the inconvenience caused here.
Emily
Parcel2go Customer Services.