United Kingdom
Review of HSBC UK
I have visited HSBC Sutton Branch and spoke with Vikki .She was very helpful and knowledgeable and helped me to understand the process how to apply for a Mortgage.
Reply from HSBC UK
Hello Bessam, thank you for the fantastic feedback. We are delighted to know that Vikki provided great support with your mortgage application at the Sutton branch. ❤️
Review of Kumon UK
No teaching , students go there and given questions to do without any explanation.
Reply from Kumon UK
We understand your concern. Unlike traditional tutoring, Kumon focuses on developing independent learning by having students work through carefully designed worksheets at their own pace. Our Instructors review progress, provide guidance, and make adjustments to support each child’s growth. We’d be glad to discuss this approach with you further.
Review of Kaplan UK
Very good service, good costumer service, DPD delivery not good , we weren’t home , the delivery man didn’t leave any card or instructions what to do . I was lucky because we have cameras and I saw him , so I had to call Kaplan to take the reference number and collect the books .
Book are expensive and Delivery not good and expensive .
Reply from Kaplan UK
Dear Bessam,
Thank you for taking your time to leave this review.
I am sorry to hear that you have had a negative experience with the delivery of your parcels.
I have sent you an email directly to discuss this further.
Please do not hesitate to contact us by emailing studentservices@kaplan.co.uk or calling 0161 259 7400.
I hope you have a lovely week.
Kind regards,
Lucy
(Senior Service Operations Advisor)
Review of DHL Parcel UK
I cancelled the booking.System not up to date, service point closed months ago but still on the system. You cannot use different box , it has to be only dhl boxes.
Staff at service point have no idea how to print the address from the barcode.Rude staff at Ryman dhl service point.No telephone number to call if you want to cancel . I had to send email and still waiting for answer regarding my refund.
Review of Quidco
Quidco doesn’t not follow up with the company who refused to pay . Although I met the requirement and the condition but still didn’t get paid and Quidco never dispute the company claim .Quidco always accept company decisions even if it’s wrong one .
Reply from Quidco
Hi
Unfortunately that is indeed the case.
As we don't finance these offers ourselves we have no choice but to pass on the decisions made .
We will always help you with any decline or advise how you can avoid this in future should you ask though.
-Andy
Review of The Fragrance Shop
The purchase process was very easy , the only negative is the delivery took 6 days for the item to be delivered to the store .
Reply from The Fragrance Shop
Thanks for your recent feedback.
We really do try to keep our prices competitive and we are really pleased to hear that you have enjoyed our service. I hope you are enjoying your purchase.
Many thanks,
Leoni@TFS
Review of Emma Sleep UK
After 4 months , There are noticeable dips each side of a double bed . Not comfy during sleep and it’s passed 100 nights trial period, so we can’t return it .
Reply from Emma Sleep UK
Hello,
Thank you for reaching to us.
Could you please email us your concerns? so that we can address the issue as soon as possible.
Best Regards,
The Emma team.
