AK

Akshay

United Kingdom

Reviews

Review of Checkmyfile


Rated 1 out of 5 stars

Hidden charges

When is bought my house the third party tool that was needed was check my file. They sign you up to a subscription (haven't got a clue what for because who needs to use their services more than once) and they've been charging me for the past 3 months £14.99. As if ive not just bought a house and the market is bad they're secretly taking money out of my account.
When i asked for a refund they said they cannot. This company is disingenuous and are operating in bad faith. I urge any conveyancing company that outsource work to them to stop because it hurts their clients.

October 6, 2025
Unprompted review

Reply from Checkmyfile

Hi Akshay,

I’m sorry you're frustrated by this.

We offer a subscription service for customers who want their most detailed credit report with information from the UK’s three main credit reference agencies. We take extra care to make sure our pricing and the details of the service we provide are
transparent.

If a payment has been taken, it would indicate there’s an active subscription linked to your card. All new customers get a 30-day free trial which moves to a paid subscription of £14.99 a month if they don’t cancel within the trial period.

We try to make it as easy as possible to cancel – you can do this by phone, email, or anytime online.

I've requested additional details via Trustpilot to look into this for you, but have not heard back. Please get in touch with our Customer Care Team on 01872 304050 or email help@checkmyfile.com at your earliest convenience.

All the best,

Kynan
Checkmyfile

Review of Your Surveying Partner Ltd


Rated 5 out of 5 stars

EXCELLENT SERVICE

We couldn't recommend Gavin high enough. He went even above and beyond our expectations and got us a rics level 3 survey for us booked in faster than any other company that we looked for plus he got our report back to us for review within 2 days. Gavin is super knowledgeable and very easy to get along with. Im going recommend him to anyone else I know looking for a house survey.

August 14, 2025
Unprompted review

Review of Goldex


Rated 5 out of 5 stars

It’s such a good app

It’s such a good app, and makes gold investment so simple. I’d always been interested in gold trading but never had the option to do it physically - I’ve only ever seen it offered with leverage and derivatives, which always put me off. This way, I can manage it through my app knowing that it’s right there whenever I need access. Im very happy with my account so far

September 3, 2019
Unprompted review