United Kingdom
Review of Greased Lightning
Gave Showroom Shine a try after a recommendation.
Have not been disappointed. Also used the glass cleaner , also very good and impressed with results.
Give them a try , particularly when there are water shortages around the corner.
Review of Quooker UK
Andy was efficient and polite .
Explained process in detail what the process was.
Very pleased.
Reply from Quooker UK
Thanks for your review, this is really appreciated.
Review of Mattressman
Last Friday tried to report receipt of damaged product with customer services, eventually who had to pass message on to them . I have rung customer services 4 times , with no answer . Eventually sales picks up call if you let it ring long enough, being advised that someone will call back. Still waiting!
I have also emailed . Still waiting for acknowledgement or any response.
Absolutely terrible customer services.
Seems strange if you ring sales dept. someone answers right away??
Reply from Mattressman
Good afternoon.
Thank you for the review. I am sorry for the issues getting through to customer services. We have been extremely busy with very high call and email volumes, along side staff sickness. I do apologize, we are getting back to everyone as quickly as we can. The calls will overflow to our sales teams, when cusotmer services lines are all full.
I can see you are now speaking with the customer service team and we will try and rectify any issues as quickly as possible.
Kind regards
Acting Customer Service Manager
