James Catt

United Kingdom

Reviews

Review of Yodel by InPost


Rated 1 out of 5 stars

left in bin on collection day - fantastic.. cheers Yodel.

I AM A SELLER & THESE ARE MY CUSTOMERS EXPERIENCES!
Very rarely delivered to the right address.
Dumped a parcel in a recycling bin on collection day - super helpful!
Lazy drivers, can’t be bothered to walk a little further up a drive so leave it on the road side.
Useless customer service team.. can’t locate a missing parcel or offer a solution to their drivers pathetic delivery attempts..
Useless overall.

Thanks for the also useless response that explains nothing to do with the issues we experienced!!

May 15, 2025

Reply from Yodel by InPost

Hi James,

We’re sorry that you have had a poor experience with us. We are seeing a higher than normal number of parcels in to our network and we are sorry that we have not been able to deliver the high standards that we normally do.

Review of Capital on Tap


Rated 5 out of 5 stars

Superb customer service

Superb customer service! Answered my call in less than a minute and was very very happy to help and made sure well informed. Amena was also very friendly and made me feel really reassured

December 18, 2023
Unprompted review

Reply from Capital on Tap

Hi James,

Thank you for your amazing review!

We're really glad to hear about your great experience with Amena on our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Review of ShopWired

Review of Zeek