Dress came unsown with a gaping hole - no reasonable remedy by store
I would give zero stars if I could. I ordered my dress and was sent home only to discover later that the dress had unsown seams. It was discovered by my tailor during my fitting. I don't live near David's Bridal in Roseville but their ONLY solution was for me to bring the dress back to them to fix, not a store credit, nothing. I already asked my tailor to fix it due to time because we were doing the fitting when it was discovered. When I called the store to let them know what we found, no reasonable solution was offered. It is hours out of my time to run back and forth. I have photographed the back of the dress with the gaping hole. You can see that it was never sown, not that I had ripped it. I almost never write bad reviews. In this case, I would recommend you look elsewhere for dresses if you have any reason to expect good customer service! I spent nearly $1,000 with them.
