Very greedy and at least questionable administration
This is by far the worst I have ever seen in my life when it comes to rental apartments. We moved to an apartment administered by Taurus in Herlev in 2022. The apartments are nice looking, nothing crazy, but they are quite spacious. We paid a hefty deposit and a hefty monthly rent and quite frankly for nothing. In the end, even though we handed in an impeccable apartment, we got most of our deposit taken, on the premise of "reparations".
During our time in this apartment, we have had issues with the ventilation, the heating, the water pressure, the air pressure at the door etc. and not just us, but a lot of residents were dissatisfied and complaining about the noise of the ventilation, and the fact that it was ineffective. Every time there was an issue and we messaged them, we either got no reply, or they would reply vaguely and do nothing about it.
After we moved out, we had the inspection, and even the person who carried it out said that there shouldn't be a lot to fix in the apartment, because we really took care of it, and we handed it in spotless. We had to e-mail them back and forth to ask for our deposit, even tho the 6-8 weeks necessary for all the calculations have already passed. We got back an estimation of the costs. There was a ludicrous amount that was spent on the reparations, and they can't be bothered to explain why such huge amounts of money have been subtracted from the deposit.
We are working people, who paid a lot of money out of their pockets, only for a company to take it, and give back absolutely nothing in return. The worst is, apparently nobody in that company seems to take responsibility, it's always on someone else...
