Ethan

Assistance button for staff goes usually unanswered, literally a queue of people stuck waiting to get in everytime I'm leaving it seems.
The weights are always left lying around, seems there's no rules to enforce people respecting the gym and others.
It also feels like it's taken on too many members because it feels at capacity so often.

While I like the lower ceiling and light a/c in the weights section, it's like trying to lift weights in a dim night club.

The Rotherham gym is like a sauna in summer but at least there's members of staff keeping on top of order somewhat.

Also half the lockers have been kicked in, and the urinal layout is dead weird where it's bang next to the sinks.

I've just transferred clubs to here but I'm strongly considered going over to foundry just up the road instead.

Ordered a laptop nearly 3 weeks ago, was expecting a later delivery due to it needing to come back in stock.

2/3 emails stating delays and 1 customer service email later I was due to get my laptop... Yesterday.

There's a 4 hour wait in the queue, it takes up to 5 working days for an email reply and now it seems getting a refund will be just as lengthy a process, not good when you've handed over a 4 figure sum for an order.

Wish I read reviews before placing my order.

Pandemic or not, the customer services seems all over the place, and I haven't even been given a tracking number or been told which courier will deliver!

Update:
After writing this and requesting a refund for my laptop that was actually never sent.
I got an update to my order, its been dispatched (again) with a working tracking number!

So, customer services read my email, and instead of actually replying to me and actioning my request for a refund, they decided to send a new order out, which clearly could have been done last week.

I await with baited breath as to whether it'll be the correct model.

I will re-iterate, avoid this shambles of a company, even if you eventually get the correct product you paid for, the stress, unreliable delivery times, barely available customer services and frustration are not worth the possible money you could save with them.
And if you will go ahead and purchase anyway, do it via PayPal or a credit card for buyers protection, you may need it.