Keith Davies

We had five vintage leaded panels renovated and encapsulated to be fitted into our new bay window in our 1902 Victorian terrace. The service was excellent from start to finish. Andrew and his team were very friendly and professional. Nothing was too much trouble. When we picked the units up the stained glass looked like new despite being over 100 years old. It really sets off the front of the house.

I received a Workshop 3 in 1 shoulder plane with a small chip out of the mouth. Customer services sent a new one out immediately. That’s exceptional customer care. I have always experienced this with Axminster. That’s the way to keep customers.

Fast delivery. Good product.

Quality products and excellent service as usual.

The Record Power SC4 chuck is excellent quality. It was delivered promptly. Very good service. There was a small leather protector missing for use with the adapter. When I emailed customer services about it they sent a whole packet of spare screws an allen keys as well as the leather protector. That arrived the next day. That’s what I call customer service. I lot of companies could take a leaf out of their book.

Ordered this plane last Thursday. I opted for the free standard delivery. My plane was delivered on Friday, one day after ordering it. What an excellent service.
The plane is very nice. Nice weight. Comfortable to use and works well. My only complaint is the small crosscut blade/ snicker. It seems either the blade is too thin or the recess that it sits in is too deep. This results in the blade cutting about 2mm inside of the edge of the main cutter. Therefore there is a danger of breakout when cutting a rebate across the grain.
Other than that the plane works perfectly.

Excellent products. Excellent service. Very informative web site and Youtube channel.

Excellent product quality. Very quick delivery. Have ordered several products in the past and always an excellent service.