EB

Edward Bowles

United States

Reviews

Review of archersystems.com


Rated 1 out of 5 stars

Company is holding settlement funds

On October 9, 2024, I received documents from Archer congratulating me on the completion of my settlement and requesting me to complete the document in order to receive my settlement. The document was completed online and electronically sent back. (See Attached). On December 2, 2024, I received and email and then a call on December 5th from Suhn Rea, QSF Client Service Representative confirming the account number and routing number for my special needs trust account and he said no additional information was needed and the settlement amount will be deposited in about three business days. After, not receiving the deposit in the special needs account, I have been emailing Mr. Rea, and now all communications have stop. Today, I contacted the number on the document I received and the person I spoke to looked up the information regarding my settlement and stated it will be another 12 months before any money is deposited in my account, to check back every eight weeks and also stated the lawyers are still working on my settlement?? Below is the first email from Suhn Rae! On Mon, Dec 2, 2024 at 3:35 PM Suhn Rae wrote: Good afternoon, I hope this email finds you well. I'm Suhn, a member of ARCHER's dedicated fraud prevention team. It is ARCHER’s policy to verbally confirm any new or updated wire/banking instructions prior to disbursing funds. This call will take less than 2 minutes of your time. I will be giving you a call to verbally confirm the wiring instructions. Can you kindly provide a phone number and time that works for you? Thank you, Suhn Rea QSF Client Service Representative ARCHER Systems, LLC Telephone: (713) 804-5425 x 1211 Email:

December 2, 2024
Unprompted review

Review of Groupon


Rated 1 out of 5 stars

Was not able to use the product

Was not able to use the product. And the instructions were complicated. Requested help and no response.

November 12, 2024

Reply from Groupon

Hi Edward,

Thanks for your review!

We apologize for any inconvenience this has caused you and understand your frustration.

At Groupon, we strive to provide the best level of service and support to our customers. We take your feedback seriously and our team is currently reviewing your complaint. We assure you that we will follow up with you directly within the next 48 hours to resolve this issue for you.

We apologize for any trouble you have experienced so far and want to assure you that our team is working diligently to provide a speedy resolution. Your satisfaction is important to us, and we appreciate your patience as we work towards resolving this matter.

Thank you for your understanding.

Regards,

Ishwarya
Groupon Customer Support

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Review of Parking.com


Rated 4 out of 5 stars

Access to car is very confusing

Access to car is very confusing. Several people had a tough time finding their car.

May 13, 2019
Unprompted review

Reply from Parking.com

Thank you for your review, Edward. We're glad you enjoyed your stay with us! We have forwarded your review onto our local team who will be reviewing the current signage. If you could please email us at RMMAtlantic@spplus.com to let us know what exact issues were you and others experienced, it will help us in our signage efforts. We hope you will park with us again soon.
Thank you,
Parking.com