DC

Dorothy Cottrell

United Kingdom

Reviews

Review of Sponge


Rated 5 out of 5 stars

Sponge make the most delicious cakes.

Sponge make the most delicious cakes. I sent one to a friend as a birthday present. Ordering was so easy and it was great to be able to choose a date for the delivery (as well as different delivery options). She was thrilled to receive it and it was enjoyed by her whole family.

September 20, 2025
Unprompted review

Reply from Sponge

Hi Dorothy
Thank you for taking the time to leave us your wonderful review!
We appreciate it so much and hope your friend thoroughly enjoyed their gift from you! We love hearing about our customers experiences, and are so pleased that your friends cake was enjoyed by the whole family! We look forward to baking for you again soon.
Kind regards, Team Sponge!

Review of Sponge


Rated 5 out of 5 stars

A gem of a company.

I love sending cake cards from Sponge to my friends and family on special occasions. Ordering is easy, the cakes are delicious and everyone loves receiving them. Every company needs a good Customer Service department and Sponge has an excellent one. I thoroughly recommend checking out this amazing company.

May 21, 2025
Unprompted review

Reply from Sponge

Good Afternoon Dorothy,

Thank you ever so much for taking the time to write us such a lovely review, and sharing your experience with others.
We are so grateful for your kind words, and we are so glad that our Customer Experience team were able to provide an excellent experience for you, whatever the query!
We can't wait to bake for you again soon, and to celebrate many more special occasions with you and your loved ones.
Have a great day!

Kind Regards,
Team Sponge!

Review of Hyperoptic Full Fibre Broadband


Rated 5 out of 5 stars

Great Customer Service

Some time ago, I returned from overseas to live in Scotland. Until I found a property to buy, I moved into a rented flat. The broadband in the flat was Hyperoptic. I was very impressed by their Customer Service when I first moved into the flat and I had no problems with the broadband when I lived there. When I found a house to buy, I was very upset because Hyperoptic did not cover the area where my house is and I had to go with another company. I would thoroughly recommend Hyperoptic if it is available in your area.
I recently found that I still had a Direct Debit in my bank account although no payments had been made since I moved out of the flat. This was soon sorted out by the wonderful Customer Service team at Hyperoptic.

April 9, 2025
Unprompted review

Reply from Hyperoptic Full Fibre Broadband

What a lovely story, Dorothy, thank you for sharing it with us! 🏡💫

We’re so glad we could make your transition back to Scotland a little smoother, and even happier to hear our Customer Service left a lasting impression. It’s always bittersweet when we’re not yet available in someone’s new area, but your kind words mean the world to us. If we ever light up your new postcode, we’ll be ready to welcome you back with open arms

Review of Currys


Rated 5 out of 5 stars

The very best electrical shop.

Yesterday, I purchased a new television from Currys. The staff were all so kind, helpful, professional and knowledgeable. I would never shop at any other electrical shop because they are simply the best in every way.

September 21, 2024
Unprompted review

Review of Domestic & General - UK


Rated 5 out of 5 stars

Doing a great job!

I bought a television set yesterday and called Domestic & General to register for a free year's guarantee. The lady I spoke to was so kind and helpful. When I called, I had decided that I did not want to extend the guarantee. However, once the lady had explained to me how inexpensive it would be to have an extended guarantee and all that this would cover, I was more than happy to sign up for a direct debit. It was the right thing to do but, thanks to that Domestic & General agent, I feel much happier that I am now covered no matter what happens to the television. Thank You!

September 22, 2024
Unprompted review

Reply from Domestic & General - UK

Hi Dorothy,

Thank you for sharing your review and rating us 5 stars, we value your feedback.

I'm pleased we were able to assist you with a repair plan for your new television and that you feel secure knowing it is protected whatever happens.

Please do not hesitate to reach out if we can be of any further assistance.

Have a good day.

Thank you,

Louise,
D&G Team.

Review of Sponge


Rated 5 out of 5 stars

Best Present Ever

A cake card is the best present ever! Great value for money and suitable for every occasion. Easy to order and the card is tracked until it reaches the recipient.
I sent a cake card to my friend as a Thank You and she loved it. It was delivered the day after I ordered it which made it even more special.

July 1, 2024
Unprompted review

Review of Sponge


Rated 5 out of 5 stars

An excellent company.

Everything about my order was perfect. I loved the cake card I chose and so did the recipient of this gift. Ordering was easy and I was informed at every step along the way until the cake card was delivered. I will certainly be placing more orders in the future.

June 8, 2024
Unprompted review

Review of DJ Alexander


Rated 5 out of 5 stars

A Great Sales Team

I have nothing but praise for the Sales Department at DJ Alexander. Melinda Illes saw the sale of my property through with great efficiency and her colleague, Ashleigh Love, kept me updated every step of the way. Abby Grigg also put together a beautiful sales brochure. What a team! I owe them so much THANKS!!

June 7, 2024
Unprompted review

Reply from DJ Alexander

Thank you, Dorothy, for this excellent review. We will pass this onto Melinda, Ashleigh, Abby and the Team.

Review of Floor Coverings International


Rated 5 out of 5 stars

I thoroughly recommend this company.

This company renewed all the floor coverings in a flat which I owned and wanted to sell. I cannot praise the end result more. The flat looks beautiful. The work was done very efficiently and at a very reasonable cost. I owe them my thanks.

April 30, 2024
Unprompted review

Review of Blackwells.co.uk


Rated 5 out of 5 stars

I am very grateful to Blackwells.

It was the 5th birthday of the son of friends who live in Spain. I knew that, whatever I sent through the post, they would have to pay to receive the parcel. The only company I know where the recipient is not charged to receive their parcels is Blackwells. I sent three books and the little boy and his parents were thrilled when they opened them on his birthday. Thank You Blackwells!

April 8, 2024
Unprompted review

Reply from Blackwells.co.uk

Dear Dorothy Cottrell,

Thank you for reviewing your ordering experience with Blackwell's. It is wonderful to learn you purchased books with us as a gift to send internationally and it was a smooth process received by your recipients. Thank you for purchasing with Blackwell's, we hope to be of service again for your future gift giving and personal reads.

With best wishes,

Blackwell's Online Customer Service

Review of Bunches.co.uk


Rated 5 out of 5 stars

The best company for Christmas presents.

I am always thankful to Bunches at Christmas. I send flowers, pot plants and hampers to friends and family. I can choose what day they will be delivered. The courier always sends emails to update me about the deliveries. Everyone who receives a gift from Bunches is always thrilled with what they receive. This company is a godsend!

December 18, 2023
Unprompted review

Review of Hyperoptic Full Fibre Broadband


Rated 5 out of 5 stars

Great service.

I have never found it so easy to connect to wi-fi. The Customer Service agents were amazing - so kind, helpful and knowledgeable. I would thoroughly recommend this company to anyone looking for an internet provider.

December 1, 2023
Unprompted review

Reply from Hyperoptic Full Fibre Broadband

Hey Dorothy - your feedback made our day! 
We're thrilled to hear that connecting to Wi-Fi has been a breeze. Kudos to our amazing Customer Service team for being kind, helpful, and knowledgeable.

Review of DM Hall Surveyors


Rated 5 out of 5 stars

I thoroughly recommend this company.

My house was surveyed by this company 3 days ago. Yesterday, I received a draft of the report to look over. I was very happy with the details of the report. I was also impressed by the excellent way the report was written and how everything in it was explained. Today, I received the finished report. The professionalism of this company is outstanding.

August 25, 2023
Unprompted review

Reply from DM Hall Surveyors

Thank you for sharing a 5* review. We are delighted to hear it was a smooth process and you were happy with your visit and report.

Review of TestnGo Services


Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!

Have waited 8 days from when the test was supposed to have been sent, having ordered it 3 days before that. Had to arrange for another test to be done. This company are thieves, pure and simple!!

December 10, 2021
Unprompted review

Review of Book Depository


Rated 5 out of 5 stars

Books are great gift ideas.

I live in Spain and wanted to buy a birthday present for my son-in-law's mum. She loves the Spanish royal family so the book about the king seemed ideal, especially as it is in Spanish. Of course, it came post free. It is wonderful that it is easy to find ideal gifts on The Book Depository. Thank You!

August 12, 2021
Unprompted review

Reply from Book Depository

Hello ,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best, BookDepository.com (http://bookdepository.com/)

Review of Wensleydale Creamery


Rated 5 out of 5 stars

A great way to send someone a treat.

I have sent many gifts to people from this website and all the recipients have been thrilled with their products. I was sent a gift of a hamper from this company which I thought was wonderful so I have been ordering from them ever since. Everything they sell is delicious and I know that their customer service is excellent. It is a great way to send someone a treat by post.

May 19, 2021
Unprompted review

Review of Choc Affair

Review of Greetingcards


Rated 5 out of 5 stars

Fabulous cards and service

I live in northern Spain and no one sends any greetings cards at all here. It is very difficult to find any in shops. I usually buy lots when I go to the UK but I cannot go there at the moment. I have been ordering cards from greetingcards.co.uk and have been very impressed by the range they sell, by the quality of the cards, by the very reasonable prices and by the swiftness of their delivery. I'm so glad that I found their website.

February 10, 2021
Unprompted review

Review of Bunches.co.uk


Rated 5 out of 5 stars

Amazing Christmas Gifts

Bunches is an absolutely amazing company. I have been ordering from them for many, many years and have always been 100% happy with their products, their service and their customer care. I have just been on their website ordering loads of Christmas presents. They not only have flowers and plants, they offer the most fabulous add-ons and cards and they also sell great hampers. They send me special offers and they have a points scheme to get extra money off. Everything, apart from the hampers, is sent post free. The best thing is that you can choose the delivery date. So few websites do this. Bunches also give tons of money to charity. Thank You Bunches for all the above !!

November 12, 2019
Unprompted review

Review of Getting Personal


Rated 5 out of 5 stars

Personalised Calendars

I have been buying personalised calendars from Getting Personal for many years. Everyone I have given them to has loved them. My daughter couldn't live without her family planner each year. Buying gifts from Getting Personal is so easy and they have the most amazing range of gifts and cards. They also have a wonderful customer service department. They are simply the best !

October 25, 2019
Unprompted review

Reply from Getting Personal

Hi Dorothy,
Thank you so much for your kind words and lovely comments, this really means a lot to us. We put a lot of time into designing and creating the calendars and always add new designs each year, so please keep coming back to check out what is new :)
Kind regards
Louise