Paolo Tomassetti

Great delivery team no issue with delivery even if they had to do 8 small steps to reach the lift.

This should not even been called a Company rather a complete Mess : Instructors are not accountable to anyone, they are free to cancel Lesson only 5 minutes in advance the agreed timing or even without alert you. And of course no complaint team able to handle the relative complaint, my son has been forced to change the exam day several times and now will change Company, As if you pick up a different instructor with them it is even worst

Absolutely awaful! Mercedes after sale in London is clearly unable to keep the Mercedes brand at the standard the car itself would deserve:as usual at September each year being under Service Plan since purchased the car I went on the 18/9/23 to Mercedes Benz Brentford (West London) for the annual service, this time for a Major Service (D), on the 19 they called me asking me to collect the car as the service was “apparently”finalised. I went to pick up the car at 5.40pm, the agent dealing with my car was not even there! The keys were handed by a receptionist without any service paperwork, I went to my car and as I plug the key in, the dash board beeped asking for the service to be executed, I went back immediately, the receptionist told me no one was in to investigate suggesting to send an email, so I sent an email immediately, the dealer replied on the 21/9/23 saying they couldn’t not reset Assyst Plus as they had an issue with my car computer?!?!, I asked how possible last year everything with another dealer was fine? Also I reported the Mercedes me adapter was NOT even disconnected from the diagnostic socket to plug in their Computer to properly reset the car Assyst Plus system? If they would have disconnected the Bluetooth connection was going to be reinstated as I do every year So it seems they have not even tried??! Reply from Mercedes “we need to check and you need to bring the car back The diagnostic check is not free it is a cost of £222 and we will require the car for a day.“ I than asked why you do not send me the service paperwork just executed? Mercedes reply: “ Your service paperwork is with the administration team. They are loading it against your service contract and had found a small issue so once they resolve that we can send through the service record for this visit.”
Still as of today 29/9 no service paperwork!!
Looks like they have issues and they want to charge me for that??!
I was looking to buy the new Mercedes, well they managed to change my mind!

As of today the best price achieved for Pirelli tyres
I understand why was the best price, now! The tyres were defective comeback to Asda fitter in less than 5,000 miles who confirmed a warranty claim was eligible to be submitted, was advised by Asda to wait 12 weeks for their supplier inspection however after 20 weeks, still no new on reimbursement or new tyres offered, I will stay far from Asda for rest of my life.