Really poor service & broadband connection
Our broadband at home which is meant to have direct fibre over 80meg us shocking. Keeps dropping out, very intermittent and stops my grand daughters monitor working which is really dangerous. Keep calling holding each time over an hour and just like there broadband it’s stops out. You can even watch films on our virgin media package as saying connection not strong enough as only showing 37%. Can’t get through to anyone and even if u decide to cancel my broadband probably won’t be able to get through to do it. I am now going to ofcom as they can’t keep getting away with such bad service and can’t get through to faults or customer service. Really poor service
August 15, 2020
Unprompted review
