I applied for a credit account in…
I applied for a credit account in January with this company. Received my order, paid for it straight away. No problems. I've not used it since, but have received regular, sometimes daily pop ups and emails encouraging me to buy from them . This evening I tried to purchase goods to the value of £62 , I was refused, bearing in mind my credit limit is or was £500 to start with.
I then emailed the company complaints department to ask if they could shed some light on this. My email was returned, apparently whoever was on the receiving end of the email,( it was a very polite email) my email was sent back unopened, my email address is blocked . I've never experienced anything like this before. How shabby. I'd have given no stars if that was possible.
November 15, 2022
Unprompted review