LR

Laura Robin

United Kingdom

Reviews

Review of Skylight Frame

Review of Furniture123


Rated 2 out of 5 stars

Overall very pleased with the bench…

Overall very pleased with the bench however one side did not have a pre drilled hole which has made the bench not as strong

September 12, 2024

Reply from Furniture123

Hi Laura,

Thank you for your review; we appreciate you taking the time to share your experience.

I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.

Your comments have been passed on to the relevant department, so this can be investigated and dealt with internally regarding the concerns raised in your review. Apologies again for any inconvenience this has caused.

Kind Regards,
Dyann

Review of Window to the Womb


Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, felt so welcome as soon as I entered through the door. Scan was perfect again with friend staff. Couldn’t recommend window to the womb witham enough.

March 11, 2022
Unprompted review

Review of DFS Furniture

Review of Ninja Kitchen UK


Rated 1 out of 5 stars

Sent me the wrong product

Sent me the wrong product, called them to tell them and have been expecting a phone call to sort it out and it been a week with nothing received!

February 18, 2021

Reply from Ninja Kitchen UK

Hi,

Thank you for taking the time to provide us with feedback. I am sorry to hear that you received the wrong item. I can see your contact on our system. If this has not been resolved please do not hesitate to get back in touch with our customer services team and they would be happy to help.

Kind regards

Ninja Kitchen UK

Review of Goggles4u UK


Rated 1 out of 5 stars

Wrong prescription when glasses arrived…

Wrong prescription when glasses arrived still nothing back and commented saying they would be in touch but still nothing 5 days later!

August 17, 2019
Unprompted review

Reply from Goggles4u UK

Hello Laura,

We have reached you over the email couple of times but haven't heard back. Please get back to us so we can proceed further to resolve the issue.

Regards,
-Goggles4u

Review of Goggles4u UK


Rated 1 out of 5 stars

Still haven’t even received my product

April 18, 2019
Unprompted review

Reply from Goggles4u UK

Hello Laura,

We highly regret to know about your bad experience. Unfortunately, the drop shipment from the overseas production facility was held in customs which caused the unusual delay. The shipment has been released already and you can expect the delivery within next few days. Our sincere apologies for the overall inconvenience caused.

Regards,
-Goggles4u

Review of Hive


Rated 1 out of 5 stars

The hub fell apart after a week

The hub fell apart after a week. Contacted hive and still nothing back and been two weeks

November 8, 2018
Unprompted review

Reply from Hive

Hi Laura, so sorry about this we are a little busier than normal on email at the moment. Please get in touch with us, we can be contacted through webchat (www.hivehome.com), Twitter (@hivehelper), Facebook (Hive) or on the phone 0333 202 9614, we are here from 8 am till 9 pm 7 days a week. ^William