DS

Danya Shields

United States

Reviews

Review of Ruby Sweeps


Rated 1 out of 5 stars

I tried reaching out to them it…

I tried reaching out to them it doesn't help really don't matter I don't really play like that anymore it's to hard to get paid and u get a minni jackpot every blue moon I complain and complain to yall about my pay out it doesn't help Iol I don't know why I keep playing this game you all just need a better payout system hope yall have better luck winning then me I lost alot of money playing ruby sweeps!!!

June 5, 2025
Unprompted review

Reply from Ruby Sweeps

Hey Danya,
Once again, I'm sorry to hear that you're not enjoying Ruby Sweeps. 😔
We don't have any control over the winnings and losses. Feel free to reach out again if need be. 🩷

Review of Trustpilot

Review of Ruby Sweeps


Rated 1 out of 5 stars

I won $70 Saturday now they have a…

I won $70 Saturday now they have a new system You can get it on your card in 15m that never happen here it is Monday I still have not gotten my money be care dealing with them last time it took them almost a month app coming off my phone

May 31, 2025
Unprompted review

Reply from Ruby Sweeps

Hey Danya,
I'm sorry to hear about your negative experience on Ruby Sweeps 😔
If you have any feedback, please reach out to the Customer Support Team - we're happy to chat!

Review of Slotsandcasino


Rated 1 out of 5 stars

What ever you do please stay away …

What ever you do please stay away from SlotandCasino they are scamers they reversed my pay out which was $600 they lied to me for a whole month I don't know how they are still up I post to get my money to day so I waited and texted the chat agent I was told that it was getting checked on so I said ok so when I checked my email how bout he or she reversed it back to my account so the will do stuff with out your permission I will do something about this fir sure they don't need to be up and running if u don't get paid but they have no problem taking it Please let your family and friends know to stay away from SlotandCasi Please!!! They will not let them pull they money off they will come up with everything not to give it to you it's a fake app with someone else Name on it they got a few fake apps online so be real careful but like I said I will do something about this

March 17, 2025
Unprompted review

Reply from Slotsandcasino

Hello Danya,

Thank you for sharing your experience. We understand how important smooth withdrawals are, and we’d like to clarify that the only reason a withdrawal would be reversed is if the banking details provided were incorrect.

To resolve this as quickly as possible, please reach out to our support team via Live Chat or email at support@slotsandcasino.ag so we can assist you in completing your withdrawal successfully. We’re happy to help ensure you receive your funds without further delays.

We appreciate your feedback and look forward to assisting you.

Best regards,
Casino Experience Team

Review of Ruby Sweeps


Rated 1 out of 5 stars

It's sad that I have to put this…

It's sad that I have to put this out there once again another problem I won $360 almost 2weeks ago I email customer support they given me the same story it's been reviewed and they also be rude I been waiting almost 2weeks to get my money they don't update me to let me know why it's taken so long but it doesn't take long to take it I don't think you all think this post to make the customer happy it's not right doing people's like this when they just only wanna get there winnings yall gotta do better like I said be before I barely win but when I do now it's this SMH

March 6, 2025
Unprompted review

Reply from Ruby Sweeps

Hey Danya,
We're sorry to hear that you aren't happy with the Redemption Process with Ruby Sweeps. 😣

Our processing times are around 5-7 business days at the moment!
We are working really hard to increase the speed of our redemptions and to be able to offer faster redemption times in the near future! 🩷

If you have anymore questions or if you want to have a conversation about this, don't hesitate to reach out to our Customer Support Team.

Review of Ruby Sweeps


Rated 1 out of 5 stars

It's hard to win on this game I got the…

It's hard to win on this game I got the jackpot on for $46 and that been over a year ago I complained to customer service still no her I spent so much money on this and barely win anything and I still play like fool they go take more then they pay and also the daily bonus wheel I get .10 never gotten $25 and I been playing for 2 and a half years and like I said it's hard to win on this game really bout to take it off my phone

February 26, 2025
Unprompted review

Reply from Ruby Sweeps

Hey Danya!
We are sorry that you feel like you're not winning 😣
I want to share some games with you that have high RTPs (Return To Players). We have Pixie Riches which has an RTP of 95.5% and we have Savanna Sunset which has an RTP of 97%!

The Daily Spin Wheel values are in review at the moment so that we can offer better values to our valued players like you!

If you want to chat about this more, please ask for Lila from our Customer Support Team via the live chat function 😊