BORISLAV MACHEV

I've been very happy for over a year now, so I'm getting an additional subscription.
However, there's something they need to fix - their bonus app doesn't count my bills and I'm not accumulating bonus points.

This is not a manufacturer but a dealer and I rate their service. Very good offers but not happy with the service.
I had to return a spoiled organic product:
- Quite a complicated return procedure.
- They refused to admit that the product had a problem (?!).
- It took me a lot of time.
- It cost me money.
After several conversations and a month later, they refunded my money.
But you should know that they do not refund the money for the return shipping and it is at your expense.
That's why I give them the lowest rating. 👎🏻

In 3 weeks they paid full damage for the car.
I recommend!

One star less, just because I waited 1 week for it to ship. But it was Black Friday. I'm satisfied and I will go shopping again!

1. Correct.
2. Fast.
3. Responsive.