I had a minor issue and they immediately fixed it and offered extra coins, fantastic customer care!!
I signed up for a subscription and i couldnt figure out why it wouldnt let me login in the app. I emailed and they immediately emailed me back and gave me extra coins for the minor inconvenience i had, this is the best customer service i have dealt with in a long time they are great!!!
Reply from My Drama
Dear Viewer, 💜
Thank you so much for your amazing feedback! 😍 We’re thrilled to hear that our team responded quickly and helped you resolve the login issue with your subscription. 🎬✨
We’re also glad that the extra coins made up for the minor inconvenience — providing excellent customer service is always our priority. 💖
We’re so happy to have you as part of our community and hope you continue enjoying all the series! 🌟
Warm regards,
The MyDrama Team 💜