VERY disappointed as a renter
VERY disappointed as a renter. Tried to book 3 different properties all showing available at time of inquiry. Each time we were told that the owner did not update there calendar in a timely manner and the properties were booked. After calling multiple times and trying to find a solution for a property in the area we were told that this is a Canadian company and we don't know the area (Disney area) that well so they could not provide a search for me. They apologized very well but unfortunately that does not translate into a rental. Would not recommend.
Reply from Owners Direct
Dear Bill,
We thank you for leaving us your comment and certainly can understand your disappointment. We do recommend that our property owners regularly update the calendar and we also display information on their property page when the calendar was updated the last time. We apologise for the poor customer service you received and would like you to know that we will pass your feedback on to our management team so no travellers have the same experience.