United Kingdom
Review of HP Store
Needs to be no stars! I ordered an ink cartridge 10 days ago and was told it would arrive in 2 days. It hasn’t arrived, there has been no reply to my emails and it’s impossible to get through on the phone. HP have my money but I will have to order ink from elsewhere.
Review of Yodel by InPost
The frozen food had mostly defrosted by the time it arrived,
Reply from Yodel by InPost
Hi there,
We're really sorry to hear that your frozen food had mostly defrosted by the time it arrived — we completely understand how disappointing and unacceptable this is, especially when you're expecting items to arrive in proper condition. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number. Thank you, Yodel team.
Review of SciFier.com
Reply from SciFier.com
We're so glad to hear you were happy with your purchase! We hope to serve you again in future!
Review of Caledonian Travel
The phone was answered quickly. All the staff were pleasant and helpful and got back to me as promised. Although they weren’t able to organise one of my requests, they did enquire for me.
Reply from Caledonian Travel
Thank you for taking the time to post your review on our team and the service you received from them, we really appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon!
Kind regards,
Gem
Review of DFDS
Reply from DFDS
Dear Jean,
We're delighted to hear you enjoyed the meals on board, on your recent trip from Newcastle to Amsterdam, and thank you for taking the time to leave your feedback we look forward to welcoming you on board again soon.
Martin-
Customer Interactions Shift Leader
Review of P&O Ferries
Nice cabin. Particularly appreciated tea and coffee making facilities. Excellent dinner and breakfast in kitchen. Friendly staff. Good disembarkation system.
Whole journey made a great start to our holiday.
Reply from P&O Ferries
Hello,
Thank you for taking time to leave a rating & review for us. We're happy to know you have enjoyed your experience with us and we hope we can look forward to seeing you again!
Review of hmv (UK)
Reply from hmv (UK)
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Review of The Bottle Club
Arrived on time, product was well packaged and excellent value for money.
Review of The Bottle Club
Review of InPost UK
Very useful to be able to drop off at Tesco and easy to deposit. However, it took a long time to deliver as it went all the way up to Glasgow to go back down to London.
Review of Regatta
Great products. Slow delivery ! Walking boots and coat both excellent and really good value.
Review of Waterstones
Very quick and efficient no-fuss order cancellation service. The whole online operation from Waterstones is excellent with fast delivery and good availability of books across all the genres.
Review of WHSmith
The books I ordered weren’t readily available elsewhere. The price was good and they arrived quickly. I will definitely use again.
Review of WildWash
Reply from WildWash
Thank you! We really appreciate your support.
Review of Awesome Books
Very good value for three books which are currently out of print.Easy to order and pay online ; and books arrived quickly. All were in very good condition. Most impressive service.
Reply from Awesome Books
Dear Customer ,
We thank you for the feedback.
Your time is much appreciated and we look forward to serving you again.
Regards
The AwesomeBooks Team
Review of Ferrysavers
Efficient booking online and prompt refund when our plans unexpectedly changed.
Reply from Ferrysavers
Hello,
Many thanks for your review.
We are pleased that you found our service efficient and that you received a prompt refund. We do take our star ratings seriously so if you were able to award us another star for our good service this would be very much appreciated.
We hope you will use us again for your ferry travel.
Best regards
The Customer Service Team
