CU

Customer

United Kingdom

Reviews

Review of Tredz

Review of Wise

Review of EDF


Rated 4 out of 5 stars

Extremely helpful when I did eventually get through to speak to an advisor.

Apart from the 30 min wait to get connected to an EDF advisor, when I did eventually get through, the advisor was extremely helpful, knowledgeable and made me feel like a valued customer.

May 23, 2025

Reply from EDF

Hi there,

We appreciate your feedback. We're glad the Energy Specialist was helpful and knowledgeable. We understand the wait time was lengthy, and we're working to improve connection times.

Thanks, Rachael :)

Review of Uswitch

Review of Winfields Outdoors


Rated 5 out of 5 stars

Great products at competitive prices and excellent service

Good range of quality products at competitive prices with excellent service.

September 16, 2024

Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Review of Carwow UK


Rated 3 out of 5 stars

Watch out for the unscrupulous dealers

Carwow provided good communication throughout the sale process but the issue is with the dealers.
I provided a very honest description of my vehicle, good quality photos of all the angles requested and the final auction price was acceptable. However, when the dealer came to collect, they then questioned a few minor paint abrasions on my 10 year old car. They then revised their bid price down by £1,000 !
I refused and they then increased their offer by £500. I initially again refused but then to avoid further delay and effort on my part, I reluctantly accepted.
I think these dealers just bid on cars to secure sole access and then talk down the price since by then the seller has little option left.
Carwow should monitor the auction selling price against the final price and then ban any dealers that repeatedly settle on a lower than bid price.

September 18, 2024

Reply from Carwow UK

Hi there,

Thank you for your detailed feedback. I’m glad to hear that you found our communication good throughout the process, but I’m sorry to learn about the issues you faced with the dealer. It’s frustrating when the final offer doesn’t align with your expectations, especially after providing an honest description and quality photos. Your suggestion about monitoring dealer behavior and potentially implementing measures for those who frequently adjust offers is valuable, and I’ll ensure it’s shared with the team. We appreciate your insights, and if there’s anything else we can do to support you or improve your experience, please let us know.

Jers at Carwow

Review of Clubhouse Golf

Review of Festive Lights

Review of Multitrip.com


Rated 5 out of 5 stars

Called the Customer Service helpline to…

Called the Customer Service helpline to make a correction to my policy the day after taking out the policy and had a very helpful employee who quickly made the changes and updated my policy.

September 17, 2020
Unprompted review

Reply from Multitrip.com

Hi Mark,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Lorna.

Review of Tredz


Rated 5 out of 5 stars

Competitive pricing with excellent customer service.

I’ve purchased a number of items from Tredz and have always found them to be very competitive on pricing but also with excellent customer services and after care. When you phone or chat online, they are extremely helpful and keen to resolve any issues you might have. I have found them very reliable so when they say they are doing something, they are.

November 5, 2019
Unprompted review

Review of Collect+

Review of The Online Pen Company