United Kingdom
Review of The Royal Bank of Scotland Group plc
there has been 2 fraudulent transactions on my credit card. The first was refunded reasonably quickly. there were notified of the 2nd yone during the pending stage and have been contacted over the past 10 days. the amount of fobbing me off has now become unacceptable. I want to change banks , who should i go to?
Review of Mr-Stiff
Got a terrible adverse reaction like burns on the hands fingers and lips. Medical bills and no response from the company. Very painful. Do Not buy this product.
The reply states they have no knowledge of this yet they gave me a refund on the same day as my complaint
Reply from Mr-Stiff
Dear Robert,
We take all feedback seriously, but we must clarify that our products are 100% natural and dermatologically tested. No ingredients in our formula have ever been linked to burns or similar reactions. Additionally, we have no record of any messages or complaints from you regarding this matter.
If you did experience any issue, we invite you to contact us at info@mr-stiff.com so we can verify the situation and help find a solution.
Kind regards,
Mr. Stiff
Review of Bargainbuddy
Absolute shite, 2 years past best before date. Do not waste your money on this, most of my food went straight in the bin
Review of Gallagher Bassett
Proved I was ill, proved I cancelled the room and the lying cheating bastards still won't pay. Put your money in the bin before you waste any of it on this bunch of bankers
See the reply , just words. They take your money, promise you the world as long as you don't claim, but, if you dare make a claim, they tell you to f##k off
Reply from Gallagher Bassett
Dear Robert,
Thank you for sharing your feedback. We apologise that your experience did not meet your expectations. Your comments are valuable to us as we strive to improve our services.
Kind regards,
GB Customer Service Representative
Review of Yodel by InPost
Reply from Yodel by InPost
Hi there, I understand that the driver failed to deliver your parcel on wrong day. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Euroflorist
Totally useless
I will never use this shower of incompetents again
Review of Clear Crystal
Total disappointment
Was supposed to be a nice advent calender. Was terrible. Promised a refund and none came. Worse than useless
Review of London Theatre (.co.uk)
I laughed from start to finish. The neighbour was my favourite character but every actor made my night. I cannot recommend this show highly enough
Review of Currys
Poor Customer service to the point of being rude. No interest in the issue. Will only deal with the problem their way
Reply from Currys
Hey Robert, we are always happy to help with such things. Could you please drop us an email to contactsocial@currys.co.uk quoting the reference number CUR09540 and including a copy of your review, your name, address, and any relevant references and we will be happy to help. – Ollie
Review of BT
many calls , many hours , 50 promises that they would not get my bill wrong. they promised they had it under control, but, alas, the incompetent uncaring company struck again and overcharged me by £100. What a useless bunch of twots
Reply from BT
Hi Robert and thanks for your comments.
I'm sorry your bill is incorrect. I'm sure we can sort this out for you. My colleagues in social media are available now to check this so please reach out on Twitter @bt_uk or Facebook BT. Please mention you've been referred over from Trust Pilot.
Cheers
David
Review of Delightfulflora
The date was important to me, irrelevant to them. The flowers will not be received now. A total waste of time effort and money
Review of Moonpig.com
Complained about an unacceptable flower delivery .
I was treated to a non caring girl who fed me some bs about guard petals. over £40 and flowers lasted 2 days. they wont discuss a refund or replacement. Do not use this company for flower purchases
Reply from Moonpig.com
Thank you for leaving a review and making us aware of this. If you could contact us via our live chat or email us at help@moonpig.com we will happily look into this for you.
Review of Clickmarketplace
Cheap out of date Tat. Who would feed a 6 month old out of date food? why is that legal? you would do much better with a trip to Aldi. Please save your cash
Reply from Clickmarketplace
Hiya Robert,
Thanks for your feedback, we apologise you feel this way.
We do state 30% of our items are past their BBE date, and we put all the dates in the product descriptions for our customers to see.
We wouldn't sell anything that was not safe to do so, or that did not offer a great taste experience.
Kind Regards
Review of OVO
Have had a nightmare few months with this incompetent company. 3 times I tried to re sign up with them on a fixed deal. 3 times the fixed deal did not happen. When exasperated I had had enough and decided to leave they tried to charge me an exit fee. Now that i have left they are still holding on to my money and wont answer any of my communications. My advice .... stay away from OVO
Reply from OVO
This wasn't good to read, Robert.
I'm sorry to hear about the issues you experienced when you tried to sign up to a fixed tariff.
We're not holding onto any money, we can't process a refund until we've generated your final statement. This can take 4-6 weeks after you switch away from us.
Thanks,
Eva
Review of Priceline
Review of Euroffice
I experienced a minor problem. They contacted me and dealt with it to my satisfaction. I will use them again
Review of Shred It
Low estimate then hit you with a high end result. I thought we had moved on from con men of the seventies but with this shower I felt that payment should be cash in a brown envelope. I would say avoid them like the plague but that would be unfair on the plague
Review of Look After My Bills
Totally useless and lacking in clear communication. Please consider doing it yourself rather than leavin it to these totally ineffective people
Reply from Look After My Bills
Hi Robert,
I am super sorry that you haven't found our service useful. I can only apologise for any issues you've had.
We're a small company and massively growing right now. This means any feedback really helps us ensure that as we grow, we grow in to the kind of company that every customer is happy with.
It would be great to discuss exactly what has happened with regards to your account and where we haven't been clear. I have sent you a direct message to discuss further, if you could respond to this I would really appreciate a call to see what I can do to help in this situation and to make sure we're better in the future!
Speak soon,
Zehra
Review of Office Outlet
Its what I asked for
Good price reasonable quality. Delivered when they said. Perfect
Reply from Office Outlet
Hi Robert
Thank you for your positive feedback, we appreciate it!
Many thanks
Hassan
Customer service team
Review of EE Store
BT are by far the absolute best company at passing the buck. Whoever you speak to , its not their dept. Whatever the problem its someone else's fault. If this monopoly had any true competition I would be there like a shot . Unfortunately I have to put up with all their crap. You may have guessed.... I am totally dissatisfied with BT
Reply from EE Store
Hello Robert,
If you can please email the details of your specific issues with BT Shop to shop@bt.com, including your sales order details and we will look into this for you.
Regards
Ann
