GG

Ggoodwin

United States

Reviews

Review of neatandhandy.com

Review of Invitation Homes


Rated 2 out of 5 stars

The first contractor cancelled sevice…

The first contractor cancelled service through a portal we were never told to check. We were told we would be contacted by phone or text . After waiting in a HOT (100 degrees ) house from 12-5 as the appointment was scheduled. We called to check on our technician . It was at that time, we were told the appointment had been cancelled by the technician at 9 am that morning!!!

August 9, 2018
Unprompted review

Reply from Invitation Homes

We are very sorry to hear about your scheduling issues with your A/C repair. We've asked that a representative from local management follows up with you to further discuss.