Lesley Daniel

Really easy to use and cashback is available on so many things.

I was looking for a paring knife to replace my 38 year old sabatier that had been a wedding gift.
The range was very good and the assistanrcqas very helpful.
I am very happy with my purchase.

If I could rate no stars I would!
Appalling customer service despite all their "guarantees" of full refunds.
I had made a booking for a large group of people last November to rent a house to celebrate my birthday with my friends. I had paid a 50% deposit and thought all was well. The owner contacted me 6 months later to say they were double booked and offered me the following weekend. I explained that it had been hard enough to get a date all 12 guests were available for so the booking would need to be cancelled. I thought it would be straightforward but boy was I wrong! Even though it was not my choice to cancel I have been fighting to get a full refund. They have refunded the majority of the money (after several phonecalls and emails) but I am still trying to get my £96 "Service fee" refunded even though the cancellation policy says 100%.
Avoid this company at all costs!
My property ref was #8239025 and booking ref HA-TXT35V