AJ

A Jones

United Kingdom

Reviews

Review of Bedstar.co.uk


Rated 5 out of 5 stars

Very good purchase process

October 19, 2025
Unprompted review

Reply from Bedstar.co.uk

Good afternoon

Thank you for letting us know! We've worked hard to create a seamless purchase experience, and we're so pleased it was a positive one for you.

Kind regards

Bedstar Ltd

Review of Pcworld


Rated 1 out of 5 stars

Un-configured Laptop claim

Went in to out local PCW to buy a new Windows 10 laptop and chose one. Sales member came over and said that they have 2 types, one pre-configured (£40 extra on top) or un-configured. To try to persuade us to pay the extra dosh he claimed it would otherwise take THREE DAYS to set up the new laptop BEFORE we could use it! UTTER TOSH! He then offered a load of extra options to which I replied no to. He responded rudely by asking us twice why we didn't want the after care option. Not a great experience.

March 23, 2018
Unprompted review

Reply from Pcworld

Hi, I'm sorry to hear about this, in order to investigate this further, please send an email to whichsupport@dixonscarphone.com including your full name and address, receipt details and a contact number for us to reach you on. This will allow us to investigate further for you. Thanks - Heather.