steve

I’ve been using Ann’s cottage online to buy clothes for a very long time and was pretty happy to visit the store in Bude. However, after going to the store I will now black list Ann’s cottage; the staff made us feel very unwelcome, they followed us around the store like we were up to no good, the vibe was NOT what I would expect of a surf shop or any shop. If I was the manager/owner I would be reading the reviews as a lot of the negative ones are about the staff here. Overall my customer experience was crap, staff were rude and menacing. I will not be shopping here again.

Well it would of been 5 stars, unfortunately my parcel was sent via what felt like a tortoise, however when I contacted the store to see where my parcel was, they were fantastic and dealt with the issue very promptly, and sent a rocket up the tortoises backside, soon after that I received my goods. Very please and will use again as long as they sack that tortoise.

I’m really pleased with my Christmas jumper, and it’s good quality. Delivery could of been quicker.

Brilliant from start to finish, price was very competitive, delivery was spot on, and the dehumidifier is great. Very happy, thank you.

Great idea, and a nice little way to earn some pocket money. Very pleased.

Great customer experience, came in time and great price, however I’ve gained a few pounds recently and unfortunately the wetsuit was on the rather tight side so had to send it back, and that was very straight forward too. Thanks