WARNING!! DO NOT PARK HERE
WARNING!!! DO NOT PARK HERE!!! The parking lot is defective and prone to flooding. It slopes in certain areas and they have a drainage problem. We parked there in December 2019 and were not notified that many cars, including ours, were damaged/flooded due to some rain in the area. Others have reported the same issue, last year. We wish we would have read the comments!!! They will not take any responsibility for the defective lot. We found out when we got into our car. PLEASE LET EVERYONE KNOW!!!!
Reply from Park By The Ports
Hyun,
It is completely false that someone reported it other time other than from 12/23/19. This was the only time we had this severe record breaking 10-inch rain, flash flood, and even tornados all in the same night. The flash flood affected all of south Florida, but primarily Ft.Lauderdale, Hallandale, and Dania. Even the airport closed down for a few hours due to flooding.
We have never seen anything like that before and it is highly unlikely to see anything like that anytime in the near future, but we have been in talks with casino and city to find solutions. It breaks my heart that this happened to you and to some of my customers; we even had 2 of our own PBTP shuttles experience flood damage.
The only option is to contact your insurance company and they will be able to better assist you with how to handle the unfortunate situation. Best of luck Hyun.
