RP

Raquel Pilkington

United Kingdom

Reviews

Review of Golden Ticket Competitions Ltd

Review of Win Big Competitions LTD

Review of TalkTalk


Rated 1 out of 5 stars

cut my broadband off 4 days before bill…

cut my broadband off 4 days before bill was due rang and was told unless i paid bill that day they was no service even tho it was set up on direct debit spoke to manager and again they was clueless, rang again day after actually got through to one staff who knew what i meant but wasnt able to deal with it to put to the manager again who said unless i want an extension to pay for my services then it will remain off. Cancelled direct debit now due to this reason moved provided and complaint going in. Only been with you 3 months and this is a joke. Spent 2 hours over 2 days sorting this to get nowhere.

February 26, 2018
Unprompted review

Reply from TalkTalk

Hi Raquel

I'm really sorry that this happened. We can take a look into what is happening for you. Please have a chat with us at TalkTalk.co.uk/chat so we can get this looked into for you.

Vicky - TalkTalk Social Team.