VA

Valerie

United Kingdom

Reviews

Review of Gearbox Gurus

Rated 5 out of 5 stars

Great service from GG

I have to say that Ross at GG was amazing. He totally understood the problems we had with another company. He picked our car up and helped with dealing with the Warranty First which was a total nightmare. He explained every detail of what was needed all the way through our extremely stressful time we were having and helped us right up to bringing the car back to us . He was upfront and honest which is is something that doesn’t seem to happen much these days . I would definitely recommended him and GG to anyone. Thank you Ross and GG. Valerie

October 28, 2025
Unprompted review

Review of Warranty First

Rated 4 out of 5 stars

Mohamed was very helpful

Mohamed was very helpful.
I just struggle with having to wait 10 in the queue and having to go through security checks every time I call which has been a lot !

October 13, 2025
Unprompted review

Reply from Warranty First

Thank you for your review.

We has passed your feedback with Mohammed.

We are sorry you have had to wait in a queue to speak with us, if this is not convenient you can opt to leave a message and we will call you back.

To ensure your personal data is kept safe, GDPR checks have to be completed on every call, this helps us to ensure we are speaking to the authorised person on the plan.

Should you need any further assistance, please do not hesitate to contact us and our team will be happy to help.

Review of Openreach

Rated 5 out of 5 stars

Darren was amazing

Darren was amazing. The job ended up being very difficult and he was very concerned to get the job done properly for me and my little business. He didn’t stop and worked through lunch and had to speak to 3 different people to make sure the job got done. As I said he was amazing

June 23, 2025
Unprompted review

Review of Ship It Appliances

Rated 1 out of 5 stars

We had a serious problem with the…

We had a serious problem with the delivery people and we have a dreadful time trying to get someone to deal with this from both companies.

April 9, 2022

Reply from Ship It Appliances

Hi,

We are sorry to hear that there was an issue with your delivery.

Our aftercare team works very closely with the carriers we use. This is to ensure our customers receive the best support with the delivery of items.

Your order has been checked over and found to have been delivered on the date expected. We understand from feedback from the carriers that they were running earlier than expected and your delivery took place 25 minutes earlier.

As the delivery was successful we understand that this matter has been resolved however, you are welcome to call our Customer Service Team on 01623 625658 and we will be happy to address any questions you may have regarding your order.

Review of Bensons For Beds

Review of tastecard

Rated 5 out of 5 stars

I made one call and sorted out exactly…

I made one call and sorted out exactly what I needed and it was done .

July 17, 2018
Unprompted review

Reply from tastecard

Hi Valerie

Thank you for a wonderful review :-)

We do aim to provide the best customer service possible and we're so glad you're happy.

Enjoy your tastecard!

Review of TrophyStore.co.uk

Rated 4 out of 5 stars

First time my trophy arrived broken so …

First time my trophy arrived broken so I wrote and they asked me to send a photo which I did and within two days they’d sent me a new one all in good condition. Well done and thank you

January 29, 2018
Unprompted review

Reply from TrophyStore.co.uk

Hi Valerie

Thank you for taking the time to leave a review.

Were really sorry the award received was damaged, I'm really pleased to read you were happy with the service received in rectifying this and providing the replacement award.

We look forward to speaking with you again in the near future.

Kind regards

Trophy Store