United Kingdom
Review of One Call Claims
It was extremely difficult to find how to contact yoga insurance, very stressful, but once I managed to find live chat (don’t know his name) he was very helpful as I couldn’t sign in to the portal.
Then I spoke to Nicole NZ1, who was also very helpful, then finally to James.
All 3 were fantastic.
All you need to do now is make it easy to actually make initial contact.
Thank you all
Review of RAC Breakdown Cover
Lee patrol ID is 4100 Is the one I’m giving 4 stars to as he called me before I was told it would be 4 HOURS before I could get help.
Actually trying to contact RAC was HORRENDOUS! And I never want to go through that again which is why I’m not renewing with you.
In hindsight I wish I had asked Lee to take my car home so I wouldn’t have to pay an extortionate price for a new battery! I could have bought one at a garage and my son in law could have fit it.
I think RAC should have an emergency number and not do everything through text. When I tried to download ur app it said I couldn’t as it doesn’t accept fleet cars😳 my car is NOT a fleet car.
Reply from RAC Breakdown Cover
Good afternoon Anne,
We appreciate you taking the time out to leave us such an honest review on our services. I am sorry to read that you faced troubles in making contact with our Breakdown team and should you ever need to call us again please stay on the line passed the automated messages, and you will be put through to an operator.
I am pleased to read that you were happy with Lee and the service he provided to you. Your feedback is valued, and we will be sure to absorb your comments to continue to improve our member experience.
Thanks,
^Cara
Review of The Fine Bedding Company
I’m very happy with the coverless duvet, feels wonderful.
Only reason I’ve not given 5 stars is because the pillow cases don’t have the same design as one side of the duvet, and the worst thing is the extra long label that sticks out, can’t be hidden because it’s coverless. It could have been carefully stitched at the back of the duvet, just my opinion. Spoils the look.
Review of ZIPZERO
I can’t open zip zero and have receipts. Also have funds already in there and your not replying to my emails. What’s happening?
Review of Vapourcore
Every time I try order hexa pods they’ve been discontinued.. supposed to be 15% off everything till midnight.. and u don’t have any..!!
Reply from Vapourcore
Hi Anne,
We just couldn't source the pods reliably anymore, our suppliers were constantly out of stock. We were therefore forced to stop selling them . We do sell other devices with a similar range of flavours to the Hexa. We have the Vuse , Blu 2.0 and Logic kits one of which might be a suitable replacement for the Hexa for you?
Vapourcore Team
Review of Ultion Lock
I’m just happy that my home is now secure and safe.
The locksmith fitted them for me, front and back.
Thankyou
Review of ZIPZERO
I love zip zero. It’s so much better since changing to be able to use all receipts now.
I don’t do online shopping at supermarkets so i miss out on rewards, but that’s my choice.
It’s helping me pay towards my extortionate bills which is a God send in these hard times!
I’m not good with technology and had problems understanding how it all worked at first, but zip zero was really helpful by explaining.. many times.. as I’m so forgetful haha.
Thankyou zip zero🙂👍
Reply from ZIPZERO
Hi Anne, thank you for taking the time to write this review and for your kind words. We hope you are enjoying the in-store premium offers. Let's continue to tackle this cost-of-living crisis together!
Review of Eflorist
I have emailed you 4 times and it always bounces! Yes I’ve used the correct email. I’ve also commented on fb post…No acknowledgement at all! So ignorant! There was nowhere to add the code MAY 10, so you owe me 10%from what i paid for the flowers. I’m not the only one who can’t contact you. Brilliant customer service…NOT! It’sa disgrace. And yes I’m really angry right now, what do you expect after totally ignoring me??! Anne ward
Ps I’ll NEVER use you again and i will tell my friends not to.
Review of Motorway
Well, I gotta say, selling with motorway has been a good experience. I was also pleasantly surprised at such a good price they paid for my smart car. All happened really fast, so I'm very happy. Thank you 👍😊
Review of The Electric Tobacconist UK
ET are always so helpful. Fast response, and quick to remedy any problems that may arise. Excellent service 👍 I'm really happy with this company. 😊
Review of Consumer Choices
Reply from Consumer Choices
Hi Anne, thank you for the review. I'm delighted to read you found the service useful. Enjoy the new provider.
Regards, Tom.
Review of Octopus Energy
I find staff at octopus very friendly and helpful. I've just switched over to them (8th sep) so hope all the good stuff continues.
Thank you
😊
Review of ao.com
The sales pitch were good, helpful, friendly, as predicted. Was given an extention num to reach the person who took payment for my machine, in case of a problem or another purchase etc. The washer was faulty, so rang this extention, only to be told "why did you want to speak to me, you need customer service" then proceeded to put me through. Ordered another washer, a better one, so paid £90 extra. The delivery was good, they were friendly and helpful.
Customer service was professional and helpful.
Just not impressed with after sales!
Reply from ao.com
Good afternoon Anne
Thank you for your review.
I am pleased that overall you are happy with the service received. However, I am sorry you did have issues with your washing machine, I know how disappointing this must have been for you, I am pleased this did get resolved for you.
Please accept my apologies for any inconvenience caused.
Kind regards
Danielle
ao.com
Review of Dunelm
Bought a rug for £18 3 weeks ago. It's absolutely rubbish. Still can't get the squashed marks it's made in the 'pile' where they've taped it up... If you can call it pile! It's just flat. My dogs bed has more plump in it. Wouldn't shop there again.!
Reply from Dunelm
Hi anne
Thank you for leaving your review.
Customer satisfaction is our primary concern and we spend a great amount of time working with our teams to ensure that we are providing the highest quality products and services which our customers expect and deserve. It is therefore particularly disappointing to hear that we have failed to meet your expectation on this occasion.
If you feel there is a fault with the rug then you can of course return it back to the store and they will be able to further review and assist you further.
I do hope this of some assistance.
Kind regards
Michelle
Review of Find Me A Gift
My friend loved her gift of name a star for her recently deceased dog
Reply from Find Me A Gift
Hi Anne,
Thank you for your review, this item is such a thoughtful gift so I really hope she loved it!
Best wishes,
Abby
Review of TopCashback
I have to say how extremely impressed I am with TopCashBack!
I have had so many problems (my own fault) as Im not technically minded, and kept doing everything wrong.
But Kee and Matt was so patient with me, emailing me time after time to help me sort out the many mistakes that Id made.
My account is now up and in fully working order and Im so grateful.
This is a wonderful site and customer service is A1.
Thank you again
Anne Ward :)
Review of allbeauty.com
Customer service was excellent! Had problems with a postal address, but they were really helpful. Thankyou
