CJ

cindy johnson

United Kingdom

Reviews

Review of DFS Furniture

Review of Octopus Energy

Review of Iwantoneofthose


Rated 1 out of 5 stars

Appalling customer service

I ordered from IWOOT and was sent someone else's order that I received on Saturday and NOT mine. I am still waiting to sort it out as you cannot contact them other than via message and they take 24 hours to respond to each message. Appalling customer service. Best response I have had so far is that they will allow me to send it back to them for free!! I also note from their most recent response to a complaint that they advise contacting via their web chat - this is CURRENTLY UNAVAILBLE and has been for days so not sure why they said that!! UPDATE: They have called me and sorted the problem so I am now happy - thank you!

September 16, 2020
Unprompted review

Reply from Iwantoneofthose

Hi Cindy,

Thank you for taking my call, once I am so very sorry to hear of your disappointment.

I hope you are happy with the resolution, please let me know if I can ever help you.

Thanks,
Tracie

Review of Fellows Auctioneers


Rated 5 out of 5 stars

Really good service

June 16, 2020
Unprompted review

Reply from Fellows Auctioneers

Hi Cindy,

Thank you for the review, it's greatly appreciated!

Best Wishes,
Luke Poole

Review of Superdry