Agnes Anna Karadi

United Kingdom

Reviews

Review of ASOS

Review of FRASERS

Rated 1 out of 5 stars

Absolute disaster of a service

Absolute disaster of a service. No delivery being made for 2 weeks, no refund being issued. I basically paid for an order never refieved it, the customer service is rude and unhelpful, not willing to give a refund at all.

October 7, 2025
Unprompted review

Review of Debenhams

Rated 1 out of 5 stars

Zero stars if that was possible

Zero stars if that was possible. Returned my order over 2 weeks ago, they don't respond to any messages, emails or anything at all. No refund received no responses, disgusting and appalling service. CS non existent AVOID AVOID AVOID

July 16, 2025
Unprompted review

Reply from Debenhams

Hi Agnes,

Thank you for taking the time to leave a review of your recent experience. Really sorry to hear you've not received your refund.

We have up to 14 days to process your return once received and issue your refund back to your account. Depending on your payment method it can then take up to a further 5 days to show as an available balance again.

I can assure you that the refund will be processed, but if you wish to have a more specific date you will need to contact our customer service team using one of the options below.

https://www.debenhams.com/pages/informational/contact-us

Take care.

Rob

Review of Maxmattress

Review of Goldsmiths

Review of Deliveroo

Review of National Express

Rated 1 out of 5 stars

Several phone calls to their customer…

Several phone calls to their customer service team, keep being promised a call back.. well it will never happen. The coach left 7 minutes before its scheduled time, driver refused to stop while we had tickets purchased in advance. They are not refunding you even if they are at fault. What a disgrace. SCAM!!!

August 20, 2020
Unprompted review

Reply from National Express

Hi Agnes

Thank you for taking the time to leave a review

Please accept my apologies for the issue with your service.

I can confirm we agreed a refund when you got in touch with us via social media, and as your ticket was not purchased directly via our website we needed to call you to refund back onto a card.

The first call back was arranged with you on 07/08/2020 and sadly you missed our call. The second call back at a later date was successful and we have refunded your ticket fully.

I trust this matter was resolved. I can only apologise for any upset caused. We understand sometimes things go wrong, and can assure you we will always try to put things right.

Stay safe and take care,

Kind regards
Azra.

Review of Ultamodan

Review of Ultamodan

Rated 1 out of 5 stars

Customer service is awful they just…

Lies again as usual form this company. I have returned your goods yet no sign of refund. Absolute scam.
Customer service is awful they just taking money but not delivering. Once they do is the wrong product and then they refuse to refund you. Sent several emails with photos but no response. No refund either. SCAM!!! tried on Facebook but I got blocked. Wow. Utterly disgusting.

July 15, 2020
Unprompted review

Reply from Ultamodan

Hi Agnes

Thanks for your review. We are sorry for the delay in reply to your email in regard to returning the item you received from your order. I have sent you a free return label for return of the item for a full refund.

We processed a refund for the item you cancelled after Paypal decided your case in our favour due to the errors with the type of claim raised. Please do let us know if you have not received this refund and we will send you a screen shot of the transaction in our system so that you can raise it with Paypal.

We hope this resolves the issues with your order. Please let us know if we can assist you further.

Kind regards
Erika
Ultamodan



Review of Ultamodan

Rated 1 out of 5 stars

SCAM NOT REFUND OR DELIVERY

Update! They have still not delivered or refunded me. It's been 8 weeks. Total scam. I have lost the money. Absolutely scammers
Awful appalling service. Ordered over a month ago money taken from my account yet no sign of delivery. A month!!!! They dont respond to emails so I dont even know what is happening. AVOID!!!

May 19, 2020
Unprompted review

Reply from Ultamodan

Hi Agnes

Thank you for your feedback. We are very sorry that you have not yet received your order from us. I have sent a reply to your email in regard to the status of your orders and some possible outcomes for a resolution. Again, we apologise and will look forward to hearing back from you. If you require any further assistance, please reply to the message we have sent you as I have marked your message urgent so that I receive your reply as quickly as possible. Our apologies again for the inconvenience caused by the delay.

Kind regards
Erika
Ultamodan

Review of JD Sports

Rated 1 out of 5 stars

Dont use their customer service

Uodate,
After several emails they are still not willing to help. Completely useless people!
Dont use their customer service! Someone used my details for ordering and they not willing to sort this out. It's awful appalling service.

February 9, 2020
Unprompted review

Reply from JD Sports

Hi Agnes,

That you for your review.

I am so sorry to hear this!

I have sent you an email in regards to this.

Many thanks,
Morgan,
JD Sports Online Review Team

Review of EGO

Rated 1 out of 5 stars

Mismatched pair recieved

Really nice shoes it was my second purchase however someone messed it up as they were sending me a mismatched pair of boots!! Now I'm left with it as they dont do returns over 28days. So unacceptable I'm left with a completely useless pair of shoes and out of money. People be careful they are ruthless as not accepting returns. Very upsetting and unprofessional.

January 15, 2020
Unprompted review

Reply from EGO

Hi Anges,

We are very sorry to read about this. We have received your first email and have responded. We can assure you the matter will be resolved positively.

#EGOsquad
K

Review of GoCustomized

Rated 1 out of 5 stars

DO NOT BUY FROM HERE ABSOLUTE LIARS

I have emailed to support team as picture is not centred and xmas present is ruined.

Awful, rude customer service. Delivery stated at checkout 2-3 working days now they saying its 6 working days. Well that's a lie as my confirmations email says different. This was a Christmas present and now I have to look for alternatives as I have been let down. PLEASE REFUND!!!!
UPDATE! Item received but quality is not acceptable, simply a removable sticker placed on a silicone case. looks like from the pound shop very bad quality item. the picture is blurry not even straight. COMPLETE WASTE OF MONEY.
DO NOT BUY FROM HERE ABSOLUTE LIARS!!!!!!

December 18, 2019
Unprompted review

Reply from GoCustomized

Hi Agnes,

Your order was shipped on December 12th. Since you chose Standard shipment, there was no tracking link available. The estimated delivery time for your parcel was between the 17th and the 20th, we are happy to hear the delivery was finally on time.
We use UV printers to produce all our cases, if your design is not centred please send a picture to our support team and we will offer you a solution right away.

We're sorry for the inconveniences caused.

Kind regards,

María
Support Team

Review of TK Maxx UK

Rated 1 out of 5 stars

The cashier has stolen my items

The cashier has stolen my items. She did not packed every item in my bag and a pair of earrings was landed in her hands instead of my bag. I paid for these items. Highly unprofessional, people be aware the cashiers are stealing!!!!

February 17, 2019
Unprompted review

Review of dxdelivery.com

Rated 1 out of 5 stars

stealing and lying.

This will be reported to police as it's clearly stolen.

Waited all day yet no driver showed up with my expensive order.
It was promised before 6pm when I checked the tracking online I realised that it was scanned back for collection at 4.30pm which is highly unacceptable and unprofessional.
No trust whats so ever. Lost and failed delivery. No reply in emails from customer service no communication at all

December 14, 2018
Unprompted review

Reply from dxdelivery.com

Hello Agnes,

Please accept my apologies for the service you have received. Please can you email your details to social@dxdelivery.com so we can look into this and contact you.

Many thanks,

Chris

Review of VonHaus

Rated 1 out of 5 stars

Horrible useless customer service

Horrible useless customer service. Selling damaged products and not refunding upon returned. Item signed by them 2 weeks ago yet No money received. Do not buy anything from here!

October 13, 2018
Unprompted review

Reply from VonHaus

Good afternoon

Thank you for taking the time to leave us your comments. I am sorry that you had this issue regarding your refund.

I have gone back over your order and the subsequent communication and have emailed you via your Amazon account regarding this.

Kind regards
Robert
Domu Brands

Review of Lola's

Review of New Yorker

Review of Timberland

Rated 1 out of 5 stars

Rip off delivery charges

Totally unfair at the checkout regarding delivery prices. It's a rip off!! They charge for extra £6 promising a 1-2 business days delivery which actually takes 4 working days!!! Total rip off unfair customer service. Do not ever buy anything from their website not worth it. Sizing is wrong customer service unable to help you and delivery is lomg and a rip off
NEVER PURCHASE HERE!!!!!!!!!!!

December 5, 2017
Unprompted review