good price and quality products, let down by parcelforce not delivering on time ordered thursday supposed to deliver on saturday didnt turn up until tuesday. Ok it was easter weekend but farcelforce tracking kept on insisting saturday delivery
as usual parcel left outside blocking door (outward opening door) email stated left in porch! I was in the building NO attempt to deliver to me no doorbell rung nothing. lies more lies same experience for the last Yodel deliveries
April 11, 2025
Reply from Yodel by InPost
Hi R M,
We sincerely apologise for the repeated issues you've faced with your deliveries. It is completely unacceptable for your parcel to be left outside blocking your door, especially when you were home and no attempt was made to deliver it to you. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
parcel left at front gate next to main road over 50m from front porch where they said it had been left, NO attempt made to inform us that there was a delivery
February 11, 2025
Reply from Yodel by InPost
Hi there,
I'm truly sorry to hear about your recent delivery experience. It’s incredibly disappointing to have your parcel left at the front gate next to a main road, especially without any attempt to inform you.
Please accept our sincerest apologies for the inconvenience and frustration this has caused. We understand the importance of safe and secure deliveries, and it’s unacceptable for your parcel to be left in such a vulnerable location. Rest assured, we are taking your feedback seriously and our delivery team to ensure it does not happen again in the future.
great service and pies, dispatched on a Tuesday arrived safe on Wednesday. Don't mind paying a bit more for quality food and supporting a family business
great products at reasonable price only bad is the delivery charge. to my post code deliveries free with almost all supplier except drinks supermarket - more cases ordered delivery chate goes up exponentially
good price but be for my postcode delivery is not free (for all other online shopping my postcode IS free) and gets expensive if to many parcels are to be sent
Hi Richard, Thank you for taking the time to leave us such a positive review. We are thrilled that you enjoyed your experience with us; we love receiving positive feedback. We hope to see you again soon.
great products at good price, delay at courier dispatch centre but enough cool packs to keep products frozen even with delay and the box badly damaged by courier