Hoverboard purchase...
I discovered the bad reviews on here shortly after I had placed my order and my heart sank!
The shop advert was top of the list when searching on Google for hoverboards, and looked professional with lots of information.
The main thing that concerned me was that I would have to ship it back overseas if there was any need for a warranty claim.
I instantly tried to cancel the order but was told this was not possible once it had been placed, and my only option would be to refuse the delivery!
Communications back from the seller was definitely not instant, but I did get replies.
My tracking number seemed incorrect, but I was informed that the link was at fault and when directed to the German DHL the tracking worked.
The delivery time was a bit of an issue, when paying for the claimed "express" delivery, I was expecting it to be a bit quicker than the 3 weeks it took!
In the end I decided to accept the delivery and give it a chance. (my son was also getting impatient, waiting for his board that he wanted to use in the school holidays)
The board seems to be quite good quality, and is made by a German company called knappwulf who make a lot of power tools etc.
The battery pack is not samsung as advertised, but does have ISO and RHOS markings on them, and the charger is CE marked with a UK plug.
Unfortunately the instruction manual is in German, but with a bit of translation/Google we sorted it out, but there's not much to work out anyway.
The camouflage colour is different to the one pictured on the shop advert, but my son actually prefers it now!
All in all, not the best of shopping experiences, but not as bad as others have had.
If any problems arise I will update my review.
September 14, 2018
Unprompted review