RI

Richard in Miami

United States

Reviews

Review of Park By The Ports


Rated 2 out of 5 stars

Park By The Ports (Port Everglades) - never again

We got out of the Port Everglades cruise terminal at about 9:55 Sunday morning. I saw many pick-up vans from other companies at the curb but none from Park By The Ports. I called their number and reached a recording that said to press 2 for cruise line pickups. That transferred me to another recording that said something to the effect that that selection was not valid. I called again, made a different selection and finally reached a human being, who told me I was standing at the wrong place and that I should “walk all the way down to the right” and look for a black van. My traveling companion and I did as instructed, but no black van was found. After about 10 minutes, I went back to where we started and saw a WHITE Park By The Ports van loading passengers. The driver told me that his van was full but another one we be coming in 10-15 minutes. We schlepped our bags to that location and finally boarded a van. The entire waiting process took about an hour. During that time, I saw many, many other van services picking up people. In my opinion, Park By The Ports is disorganized and very slow. I would not use that company again.

February 17, 2020
Unprompted review

Review of HomeExchange


Rated 5 out of 5 stars

Free extension

I wasn’t able to use HomeExchange.com services for my first year, so they extended my membership for one more year at no additional cost.

October 14, 2017
Unprompted review

Reply from HomeExchange

Dear Richard,

Thank you for your feedback.

Our guarantee says that if you try but do not manage to arrange an exchange, you get the second year free. We are happy to hear that we were able to help you with that.

We wish you many great exchanges in the future!

Happy HomeExchanging!