Would consider myself pretty tech savvy…
Would consider myself pretty tech savvy and found it practically impossible to book a simple blood test through this website. The site did not come up on Google, it asks to search by hosptial or GP but I was getting all sorts of addresses. When I did eventually get in the list of doctors were not in alphabetical order, so had to trawl through trying to find my own. The navigation is not functional (for exmaple, home button not linked). All I could think was - how would anyone elderly use this this service? Complete overhaul of UX needed.
October 16, 2024
Unprompted review
