Anonymous

After using a comparison site, I tried two breakdown cover providers I had used before for 1 year and never claimed, both stated I had used up my 'Comparison site discount'. Rescue my car who I have also been with before for several years, quoted the same price on their website as the comparison site. And when I have claimed with them in the past for a battery recharge they were prompt and helpful, although the enormous truck was overkill :D Second time we called them out was for a nail in the tire then realised we had the tools and started just doing it ourselves, their recovery truck arrived before we had finished. Having seen the competition I'm glad we chose to renew with them

I've had breakdown cover before with Dynamo that I never used, but because I had it once, they wouldn't honour the price I found for them using a comparison site. That site did manage to specify all the cover terms but didn't specify new customers only, you only find this out when you get to the website and they try to charge you 3 times the quoted price, more than most of the old established companies! Went with another Rescue company, almost the same price, have also had cover with them before (and made 1 callout) and they did honour their quoted price from the comparison site.
I'm sick of being gouged, there's no difference between an existing customer who has never claimed and a new one, except I hope my review deters potential new customers as there are definitely better companies out there.

I've had breakdown cover before with Dynamo that I never used, but because I had it once, they wouldn't honour the price I found for them using a comparison site. That site did manage to specify all the cover terms but didn't specify new customers only, you only find this out when you get to the website and they try to charge you 3 times the quoted price, more than most of the old established companies! Went with another Rescue company, almost the same price, have also had cover with them before (and made 1 callout) and they did honour their quoted price from the comparison site.
I'm sick of being gouged, there's no difference between an existing customer who has never claimed and a new one, except I hope my review deters potential new customers as there are definitely better companies out there.

Julie Guest said it all "Total disregard for your data leading to a serious data breach. What legitimate purpose do you keep people’s financial information for 3 years after they ceased to be a member. Appalling and avoid like the plague"

Same situation and I am furious, this cannot be GDPR compliant

Delivery slightly slower than expected and price was higher than expected but very smooth order and great quality pics.