Swee-Fong Wharton

Great online experience! I bought a set of 3 wooden planters made to look like whisky barrels, to replace some old ones that are starting to rot in the garden. I ordered the products on the 2nd of November, mainly because there was an off-season sale price on offer. The products were shipped the next day, and DPD duly delivered the planters on the 5th of November. Products look very robust and aesthetically pleasing, but as I have yet to use them, I cannot say much more than that for now. However, I will say how pleased I was that the products were so well packaged, to ensure that there was not a single scratch on them. I will happily buy from this company again.

Used the nannybag service for the first time to leave 7 of our bags at a cafe in La Rochelle, which was just a few minutes walk away from the Old Port, and just as importantly for us, just a few minutes walk away from the bus stop for the airport. The service was flawless, and the cafe provided us with a refuge in a busy touristy area, so we were impressed. Will definitely recommend the service!

A great website, good food products with many organic options, an encouraging loyalty points system, excellent packaging, and relatively prompt delivery for each order.

We've just had lovely Bereco timber windows and kitchen door installed by Truhouse. Excellent service from start to finish:- 1) Efficient and friendly initial sales and survey visits by Chris way back in February/March; 2) Clear communications from Bunny and Natalie during lockdown whilst I was "shielding"; 3) Much appreciated free storage of our windows and doors during lockdown; 4) Efficient installation this month by very considerate installers Steve and Adam, and finally 5) Promise of good after-sales service with regard to the small blemishes on paintwork on the door etc. The Truhouse team coped impressively well with the delays caused by the Covid-19 pandemic, providing great service in adverse conditions. More than happy to recommend to anyone requiring new or replacement windows and/or doors!

Customer service was excellent on the telephone prior to purchase, making the overall experience easy and reassuring. Email confirmation of purchase, invoice, and subsequent delivery were all promptly dealt with. I ordered on a Tuesday afternoon, and received the MIRA replacement shower early Thursday morning. I would use this company again!