CU

Customer

United Kingdom

Reviews

Review of Werkspot

Review of Sinner.eu


Rated 1 out of 5 stars

Ordered on Sunday and stil no email to…

Update
Thanks for your reply - I did already email customer service yesterday to enquire about the order but have not had a reply from you yet / look forward to hearing from you
Ordered on Sunday and stil no email to say on the way - despite website saying they would be delivered next day ! Not impressed - need these for upcoming ski trip

January 18, 2023
Unprompted review

Reply from Sinner.eu

Hi,

Thank you for your review.

If you have any questions about your order please send a email to webshop@sinner.eu
On our website is written that orders before 12:00 are leaving our warehouse that same day. I suspect that your package is on it's way. I would love to check it for you when you send me a email with your ordering information.

Met vriendelijke groet,
Team Sinner

Review of Clarks


Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful customer service
Shoes were returned on 26th august - I have sent proof and they have acknowledged receipt - and said on 12th September that the refund would be in the ‘following days ‘. Numerous emails to them , they continue to ask for my ‘patience. ‘ but to date still no refund of 84eur . Clark’s need to act upon the asap - you have some people destroying your reputation. If you check the trust pilot Clark’s EU reviews you will see how widespread the complaints are . Please sort out asap and restore my faith in Clarks
Ps - I have all the necessary documentation / proof or postage and receipts and communications
ready for you

October 9, 2022
Unprompted review

Reply from Clarks

Hi there, sorry to read this. I'm sorry to see you're unhappy with the service you received. Please contact us further via one of our platforms below and state your name as per your Trust Pilot review for further help: Facebook @ClarksShoesUK Twitter @Clarkshelp Instagram @ClarksShoes Sorry for any disappointment - Becci

Review of Clarks EU


Rated 1 out of 5 stars

Beware !!

Update on 8th October - still no refund …. There are so many customers with the same experience surely there is something we can do - they are clearly breaking the law …. Anyone know what to do ?

Beware !!! No refund for shoes returned - like previous reviews have emailed numerous times and been fobbed off . Now been waiting since 26th august for 89 eur return . I’m going to write to Clark’s hq in England - I’m really peeved off with them - worst customer experience ever

September 30, 2022
Unprompted review

Review of Bouwhof


Rated 5 out of 5 stars

Excellent

Excellent - great price and fantastic customer service regarding delivery
Thank you

June 26, 2022

Reply from Bouwhof

Bedankt voor de review, groetjes Bouwhof

Review of Exante Diet


Rated 5 out of 5 stars

Ordered from outside U.K

Ordered from outside U.K. ordered arrived within 3-4 days .products all good so far and lost 2kilos in 8 days

July 5, 2017
Unprompted review

Reply from Exante Diet

Hello!

Thanks for the amazing review!

The rest of the team will be so happy to hear that you love the products and service we offer.

Have a lovely day! Josh - Feedback Team