CU

customer

United Kingdom

Reviews

Review of LOOKFANTASTIC


Rated 4 out of 5 stars

Good value

Good value. Fast delivery. Can buy lots of trusted products and when needed to contact customer service, prompt reply

July 3, 2025

Reply from LOOKFANTASTIC

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Review of Pineconeresearch


Rated 1 out of 5 stars

Bad customer service

This used to be a very good survey company we few screen outs, never got many surveys about 2 a month but were well paid. Now get only 1 every few months and last survey required me plus child to watch a 10 minute video, and after watched video and completed survey at the end got screened out. Customer services sent a standard reply and then refused to answer all other emails

October 1, 2025
Unprompted review

Review of Maximiles UK


Rated 1 out of 5 stars

Terrible customer service

Terrible customer service - Sent a query back in april as I did not get a reward after shopping and no one has still answered the query

April 14, 2025
Unprompted review

Review of SportsShoes.com


Rated 5 out of 5 stars

Very good store for sports shoes

Very good store for sports shoes, and excellent customer service from Holly when I had an issue with a product. Great service, will definitely use again

May 16, 2025
Unprompted review

Reply from SportsShoes.com

Thank you for your kind words! We are delighted to hear that you had a positive experience with our store and our customer service team. We strive to provide our customers with a wide selection of sports shoes and excellent customer service. We appreciate your recognition of our efforts and are glad that you will definitely use us again.

Review of STOX Energy Socks


Rated 2 out of 5 stars

Bad communication regarding orders

Item was out of stock and no information was sent regarding this.

April 28, 2025

Reply from STOX Energy Socks

Hi Michelle,

Thank you for your feedback, and our sincere apologies for the poor communication regarding your order.

You're absolutely right — you should have been informed immediately if an item was out of stock. Unfortunately, that communication fell short in this case, and we truly regret the inconvenience this caused.

We’re glad to see that, after contact with our customer service team, an alternative item was sent to you and a discount code was offered via our support email as a gesture of goodwill.

We’re continuously working to improve our communication and internal processes to prevent situations like this in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,

STOX Energy Socks

Review of Shoppix


Rated 4 out of 5 stars

Easy to use app - good service

Easy to use app - easy to send in printed receipts, online receipts. Always receive payouts quickly. online are sometimes rejected - because not elligible - there needs to be a list of shops - otherwise how do you know. Receipts are sometimes rejected for wrong reasons - but if you email customer services it always gets sorted - although sometimes it takes a long while for them credit the mistakes. Overall a good app to earn extra cash

November 1, 2024
Unprompted review

Reply from Shoppix

Hi there! Thank you for your review. Your feedback is highly valued! We are so pleased that you find our app easy to use. For e-receipts, unfortunately, we do not have a specific list of eligible stores available, as there are thousands of approved merchants, and new ones are added regularly. Thank you for being a valued member of our Shoppix community!

Review of Supakit®


Rated 4 out of 5 stars

Good collars - work but need still need to train cats to like them

I think the product page is misleading because it does sound like you just buy the collar and that will work straight away, its only when you read guide on how not to lose a collar - did the collar work for me. Also i got the how to guide after my 1st collar was already delivered and already got lost. Also knowledge that the cat collar was stronger than the kitten collar but also small enough for a kitten would have been useful information too. But my cat is now very happy in his collar and the delivery was very fast, just wish not so expensive

October 10, 2024
Unprompted review

Reply from Supakit®

Thank you for your feedback — we’re so glad that with the correct size and a good fit, your lovely cat is enjoying his collar now! While the collar design is made with care to be safe and comfortable, we also offer guidance on introduction, fit, and training to help every cat have the best possible experience. We’re here if you need anything else, and thank you for choosing Supakit!

Review of Iwantoneofthose


Rated 1 out of 5 stars

promotion to sign up was 10% - not given

promotion to sign up was 10% - but when received email - code given - but code did not work - told not available - as per reply message - I have not received any message from you

October 5, 2024

Reply from Iwantoneofthose

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem. We have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Review of Intellizoom


Rated 1 out of 5 stars

This is use to be a very good site

This is use to be a very good site - but as per lots of other reviews on here, it has gone downhill. Did not receive any new tests for months and when questioned was told i violated company policy. Would not tell me why, I'm not sure how they benefit from this, as previously did not have any problems.

June 17, 2024
Unprompted review

Review of The Cufflink Store


Rated 5 out of 5 stars

Excellent

Ordered from this company many times - and excellent as usual. Great unusual cufflinks - good value for money and items sent quickly with standard postage. Items are good quality.

January 12, 2024
Unprompted review

Review of Online Opticians UK

Review of Parcel2Go


Rated 3 out of 5 stars

Okay not as cheap as used to be

okay the ebay service does not always work, and the prices seem to change from one day to the next. They don't have the cheapest prices at the top so you have to look for the cheapest. Also you have to download the label to see the code to print at store

July 18, 2022

Review of Parcel2Go

Review of Snapfish.co.uk


Rated 3 out of 5 stars

Not great photo books

Not really happy with my photo book. I originally received the wrong style of book and it took a while to get a response from customer service, and finally received a second book, but several of the pages were stuck together and had to be carefully pulled apart. It seemed as the books were rushed and not dried properly as this was also the same on the first book

February 27, 2021

Review of Freemans

Review of Parcel2Go


Rated 1 out of 5 stars

i can not see the option to have your…

i can not see the option to have your label printed at the shop it goes straight to printing yourself this is very annoying

July 8, 2020
Unprompted review

Reply from Parcel2Go

Good morning,
Thank you for your review. I'm extremely sorry to hear about the problems you experienced with the service; I assure you that this isn't at all typical of the normal level of service.
During the booking process, you have the option to click on it if you prefer printing the label at the shop.
I will email you to the email address we hold on file to discuss this further.
Thanks,
Ria
Parcel2Go Customer Services

Review of Winstanleys Pramworld

Review of Branded Surveys