Warren

Worse of the worse courier company ever exist! They should be close down! I have had an extremely disappointing experience with this courier company. It has been incredibly difficult to obtain even basic information about my package. The customer service number connects to an offshore call center, where representatives are unable to assist directly and must email Aramex for answers—resulting in significant delays. The inefficiency and lack of responsiveness in their delivery service are unacceptable. This level of service reflects poorly on the company's operations and is a disservice to customers who expect timely and reliable support. Based on my experience, I cannot recommend this company. -000 star!


Responding to your reply:
Already done that if your read my negative comments. Hopeless before (fastway) and now! Don’t think you change your company name will avoid negative comments! It hope you train your staff to do the job suck!

Ordered a Nintendo switch 2 on their online store on the 5/6 and still no update regard to my order (11/6). I could have bought it in retail store directly to save all this hassle! Escalated with PayPal.

Mydeal said they will refund me but they are going to charge me $15 for their incompetence screw up with their shipping! This is not going to happen in my watch! So you want me to pay more because you (Mydeal) screw up? Customers out there avoid this site at all costs if you don’t want to lose your hard earned money!


Response to your message.
You and your outsourced never shipped my order on the day it release and delayed for a week. Only created a shipping label and later cancelled it which I found out from Auspost and you lied to me you are working on it. This will be my first and last time shopping on my deal.com.au


Anyone who read this please beware of this scam company! They have very bad reviews on FB, Google, Trustpilot!

The delivery took a while to arrive due to the courier chosen by their logistics provider, which they couldn't control. Despite the delay, they kept me updated, which I appreciated but I hope they can request their logistics team to avoid using Aramex in the future—they were a disaster!

Recently bought a gaming computer on their online store. Upon checking out. They charged me with extra surcharge on using visa (PayPal etc). Their given reason was those payment charge me fee not them! What a lame excuse… other company like JB Hi Fi don’t have these extra charges.

They are fantastic but when they said if I promote their product on my website I will get a free T-shirt coupon code and I did that. I waited for them to send me the code which I did not get and few days later I emailed them. They replied to me, they said they did send me the coupon but they will send me again. Upon receiving the code from them. I used it to get a free T shirt on their site but upon checking out the total was $10 off from the T shirt (not free) plus shipping and GST. That is misleading and deceiving!

They ignored my messages regards to my order which never ship out.it been over two weeks now!

Their service have been good till Black Friday sale. I had multiple orders and the tracking links they send me haven’t been updated. I know Canada post is on strikes around this time. But VGP told me they use UPS for their shipments due to the strikes. I asked if they can follow up with my orders but nothing is done. Wake up VGP!

They told me if I cancel my order I will get store credits instead of refund! Ridiculous! I pay $$ and I will get my $$ back!

Been buying the tickets for over 10 years by the counters or on the app and never win! They choose their own winner through people who work in Lott company! It a conspiracy!

ps. Sure you will pass it on… that all you answer to everyone…

My post does not reach many instagramers. Even when I put an ad on Instagram. Only when I pay to boost my posts! Meta becoming money grabbing tools… that is sad!

Bought some games on this online store. Items show in stock upon made the payment. Later found out one of the item which i purchased was not in stock, staff of Zatu said they will get the item from ‘other’ Zatu branch. Almost a week later matter still not resolved. I don’t understand why this can take almost a week and still not resolved. For sure I will not get my order within the estimated delivery date show on Zatu! Definitely they will loosing a customer if they don’t up their game!

I have used their service number of times to ship orders to my customers and no problems till they used fastway to deliver but they do the insurance. Fastway have damaged the product during shipment. My customer was not happy about it. I informed interparcel about this issue and they refused to cover the damage cost which I paid for the insurance rather they reimburse the delivery fee. Despite of so many times I used their service without any issue. This company is so petty about covering the damage and I will never ever use their service anymore! I want to warn people out there about this issue! Be cautious about it if you want to use their service and pay insurance that they don’t cover if it get damage.

Reply to Interparcel AU:
We did applied dispute about the damage item and your company asked for photo as proof and we did provide as well. But you have decided to refund the shipping cost instead of cover the damage insurance which your courier have damage it during their delivery to my customer. I find that your decision is appalling and petty after over 80 times we used your services without any problems in the past. Don’t act like you are a nice guy here… I’m being honest and telling people out there to watch out!

There were so many times happened that Maccas don’t give napkins when I collected my food from the counter or Drivthru. I have to go back and ask them for it. It really bug me especially the branch in Marrickville Metro! Some time I order salad and they didn’t even include the dressing. The staffs were probably trained but don’t give a S H I T about it! I hope this review will wake them up!

If I can give 0 star I would! STAY AWAY from this company! They absolutely have no customer service skills, shady, conspiracy! Take FOREVER to ship your order! They don’t care if your shipment got lost! Buying games from them at your own RISKS!

I waited over 8 months for my games to be ship! Then it got lost in the transit after a month of shipping… I asked LRG to replace my order instead of refund but they DO NOT speed up my replacement since I waited so long… They said they have lots of packages need to be ship out! But my order got lost and need to be out ASAP! They don’t have any sense of urgency! Very bad customer service part from super long waiting period to get your order… They are not very helpful! Will never order any game from them in the future! They should get ban from this game business as some many negative feedbacks!

TAKES FOREVER TO DELIVER YOUR ORDER!!! NEVER EVER EVER USE THIS HOPLESS COURIER SERVICE UNLESS YOU WANT SUPER SLOW SERVICE!!! I WOULD GIVE 0 STAR IF I COULD!!!!

Very slow to dispatch their in stock games ‘on deck’ which they been in their hand for over 3 weeks and still not ship out to their long waited customers. They simply just don’t care about their customers and their customer services are very bad…

Bought some product from this online site which source products through China. Upon receiving my order, I realised some of my orders is not the one I choose. I took some pictures and email Wish but no respond whatsoever.. very disappointing! This will be my last purchase from them!

Bought a Power Brush and it started to leak.. wrote to Bissell and no response.. Disappointing!

The company promises is not up to my expectations.. I think it is false advertising that trying to get customers to believe they can hits certain amount of followers by using ‘check your growth’ to lure them to sign up their plan and not deliver the goods.
Company also used mostly fake IG accounts/ bots to increase customer followers to make them believe the followers is legit. They offered me smart reach for a month and I don’t see any difference with my IG growth either.. Even if customers get the Turbo plan, I don’t think it will super fast growth on followers.. only more money wasted! Socialmeep not met the target!

Worse of the worse company to deal with.. if I can give -000 star rating I would! When dealing with problems, they takes weeks to get back to you. All they say is, they are too busy... Also they threatens, discriminate which I don’t want go into details! They only help people/ retailers they favour! Stay away from this company, take my advice!