Poor customer service
Very poor service. I ordered a 400lb weight set along with accessories. At 1mos. I still have not received them. Road Runner freight seems to have misplaced or lost the order. Inbox fitness only says that they will look into it. Wouldn't even give me a contact name or number or a timeframe as to what will happen next. Kind of the brush off. We're very sorry but oh well. Not good. I would be very careful ordering from them.
Reply from Inbox Fitness
3/28/17 UPDATE: We're happy you wanted to get some more gear! Glad to have you back! Let's us know if you need anything else.
1/17/17 Hi Mark, thanks for your follow-up email. We're glad everything got sorted quickly! Thanks also for the kind note you sent regarding the Customer Service rep that assisted you. A small gesture like that puts a big smile the reps face, and provides positive motivation for the whole team! Thank you for your business, and for being an awesome Inbox Fitness customer!