KA

Ken and Janice Picking

United Kingdom

Reviews

Review of Great Rail Journeys

Review of Great Rail Journeys

Review of Travelzoo

Review of Great Rail Journeys

Review of Robert Dyas


Rated 4 out of 5 stars

Purchased a kettle last year

Purchased a kettle last year, which has failed outside of the manufacturers warranty but still in the Robert Dyas three year warranty. Customer service could not have been more helpfully, a replacement arrived in three days. Thank yoi

November 13, 2021
Unprompted review

Review of Travelzoo

Review of Iglu Cruise


Rated 4 out of 5 stars

Very pleased with the level of service…

Very pleased with the level of service offered by Iglu and its staff. The friendly efficient staff make the booking process very easy

June 3, 2021

Reply from Iglu Cruise

It is great to hear you were happy with the service you received while booking your upcoming Cruise with us. Thank you for your booking and for taking the time to provide us with your positive feedback. Kind Regards.

Review of Go.Compare

Review of Secret Escapes


Rated 4 out of 5 stars

Excellent refund policy

Used Secret Escapes on many occasions. Their refund policy worked very well which we were very pleased about. Looking at future bookings wuth them

March 8, 2021

Reply from Secret Escapes

Dear Ken and Janice,

Thank you very much for your review - we're really pleased to hear that you've been happy with our refund process and we're looking forward to sending you on an amazing trip soon.

Best wishes,

Emma
Secret Escapes team

Review of Iglu Cruise


Rated 4 out of 5 stars

Got straight through by phone to Joanne

Got straight through by phone to Joanne who was very helpful and answered by queries
Many thanks

February 16, 2021
Unprompted review

Reply from Iglu Cruise

Thank you! Great to hear your feedback. And we are delighted that Joanne was on hand to assist you with your queries.
With regards

Review of EE Store


Rated 4 out of 5 stars

Advance Phone Three Handsets

Decided to up grade our phone handsets and bought the BT Advance Phone Three Handsets online. Couple of days for delivery. Set up very easy, only need to enter the contacts details in one phone, very handy. Each contact has a land and mobile number available. Good fun setting each phone with a different ring tone

January 16, 2021
Unprompted review

Reply from EE Store

Hello,
Thank you for taking the time to leave us a review.
I am glad to hear you had a great experience shopping with us.
I hope we see you on site again soon.
Best wishes,
Elise

Review of Great Rail Journeys

Review of DPD UK

Review of Iglu Cruise

Review of Photobox

Review of ScottishPower

Review of Sytner Group


Rated 4 out of 5 stars

Impressive Audi service area and…

Impressive Audi service area and reception
Staff on hand to ease your way through the check procedure. Using this dealership for twelve years

July 24, 2019
Unprompted review

Reply from Sytner Group

Good afternoon Mr and Mrs Picking. Thank you for taking the time to leave us a rating - we really do appreciate it. If there is anything we could have do to make your experience even better next time, please do get in touch. We look forward to welcoming you back soon. Kind regards, Neil Lines - Head of Business

Review of Key Equity Release


Rated 4 out of 5 stars

We love our house, why move?

We first read about Equity Release in the Telegraph and kept the article for future reference. After reading an editorial about Key Retirements, we thought we would investigate the company. Our desire to remain in our lovely home and still enjoy the better things in life, this looked the way forward
We arranged a mutual date and meeting place with Mike Hardy and from then onwards all went very smoothly. The whole process took just five weeks. Thank you to our solicitor Gilroy Steel, more2life and Key Retirements

December 9, 2016
Unprompted review